Provided excellent customer service through effective communication and problem-solving skills.
Executed inventory management tasks, including restocking shelves and tracking supplies.
Processed high volumes of transactions accurately and efficiently.
Clinical Student
Fiu Embrace
Miami, Florida
09.2025 - 12.2025
Created and implemented individualized client sessions in collaboration with team members to modify sessions in real time to meet individual client needs.
Engaged in training sessions to enhance clinical skills and knowledge base.
Documented patient interactions using SOAP notes.
Supported clients exhibiting challenging behaviors by using redirection, de-escalation, and positive reinforcement.
Ice Cream Scooper
Whip 'N' Dip
Miami, Florida
03.2023 - 04.2024
Developed customer relationships by providing excellent customer service.
Operated cash registers to process customer transactions accurately and efficiently.
Maintained cleanliness of the serving area and equipment to ensure hygiene standards.
Stocker
Publix
Miami, Florida
07.2022 - 03.2023
Provided customer service by answering questions about product location, price, and availability.
Arranged merchandise in an attractive manner to promote sales.
Maintained accurate inventory records through manual systems and computerized databases.
Education
Bachelor of Science - Physical Therapy
Florida International University
Miami, FL
Associate of Science - Prephysical Therapy
Miami Dade College
Miami, FL
12-2024
High School Diploma -
Terra Environmental Research Institute
Miami, FL
06-2022
Skills
Individualized session planning
Outstanding customer service
Adaptability across roles
POS system transactions
High-volume service execution
SOAP note documentation
Upselling through rapport
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Competitive Swimming (13 years) Long-term participation in competitive swimming, demonstrating discipline, endurance, and time management alongside academic and work commitments.