Jorge Martinez
Phoenix,AZ
Summary
Time oriented with well rounded skills with the ability to perform tasks with efficiency as well as quality, Up kept management and residents satisfaction for two years and counting, highly adaptable and dedicated to provide error free, resourceful and safe work. Three years of accident-free delivery driving, as well as complain-free interactions from hundreds of customers. Ability to work in a fast-paced environment and bring extensive high-call volume experience spanning two years working with consumers that highly expanded computer skills and telephone etiquette
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maintenance Technician
MEB Management - Trovita Rio
09.2022 - 09.2022
- Routinely turned units to managements and residents 100% satisfaction
- Work orders were always promptly and professionally responded to
- Installed and trouble shot every appliance, as well as general hardware
- Own all necessary tools for general maintenance
- Nominated by company and, AMA for Maintenance Technician of the year in first year
Barros Pizza
Phoenix, AZ
08.2019 - 09.2022
- Delivered customers' orders quicky and safely, never having an accident or infraction
- Made fastest routes to multiple destinations in a fast-paced environment
- Met and exceeded on-time requirements daily
- Processed cash and credit payments fast and accurately
Calibrus Call Center Services LLC
Tempe, AZ
05.2017 - 08.2019
- Exhibited high energy and professionalism when dealing with all levels of clients and staff
- Evaluated customer information to explore issues, evaluate solution eligibility and effectively deploy resolutions
- Communicated professionally with colleagues and clients
- Trained new hires to process telephone orders and boosting customer satisfaction
- Facilitated communications through management of inbound customer calls
- Adapted to new applications and maintained knowledge of current technologies
Barros Pizza
Phoenix, AZ
01.2017 - 04.2017
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Prepared identical dishes numerous times per day with consistent care, attention to detail and quality
- Sanitized kitchen surfaces and equipment by cleaning grill
Safeway
Phoenix, AZ
09.2016 - 04.2017
- Solicited loyalty program memberships and help customers find products
- Helped customers take merchandise out of store and loaded items into vehicles
- Returned unwanted items to correct store locations and placed in attractive manner
- Bagged customer items in efficient manner using proper techniques to protect delicate items and separate different groups of merchandise
- Offered friendly smile and professional, personalized assistance to boost store loyalty
Education
High School Diploma -
South Mountain High School
Phoenix, AZSkills
- Problem solving
- Attention to detail
- Troubleshooting proficiency
- Time oriented
- Record keeping strengths
- Data entry
- Computer proficient
- Service-oriented self-starter
- Multitasking
- Good communication skills
- Telephone etiquette
- Excellent written and oral communication
Certification
- EPA
Languages
Spanish
Native/ Bilingual
Timeline
Maintenance Technician
MEB Management - Trovita Rio
09.2022 - 09.2022
Barros Pizza
08.2019 - 09.2022
Calibrus Call Center Services LLC
05.2017 - 08.2019
Barros Pizza
01.2017 - 04.2017
Safeway
09.2016 - 04.2017
High School Diploma -
South Mountain High School
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