Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Jorge Martinez

San Diego,CA

Summary

Bilingual professional with strong skills in customer service, strategic thinking, and creative problem-solving. Known for being proactive, energetic, and full of ideas, with a natural ability to build trust and connect with people from diverse backgrounds. Experienced in community support, social media content creation, and motivational communication. Also skilled in warehouse operations, logistics, and delivery, with a proven track record of adaptability, reliability, and performance under pressure.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Delivery Driver / Community Support Liaison

Serving Seniors
San Diego, CA
03.2023 - Current
  • Deliver meals and supplies to homebound senior clients while providing daily wellness check-ins and emotional support.
  • Act as a mandated reporter for elder abuse, documenting and reporting any suspicious behavior or signs of neglect to Adult Protective Services (APS).
  • Build trusting relationships with vulnerable clients through ongoing, compassionate interactions.
  • Observe, document, and communicate changes in client behavior, home conditions, or health concerns to appropriate staff or management.
  • Ensure accurate and safe loading, delivery, and distribution of meals while maintaining food safety standards.
  • Perform vehicle safety checks, light maintenance, and route documentation daily.
  • Adapt to special assignments, departmental needs, and provide flexibility for early arrivals or extended hours when necessary.
  • Uphold confidentiality, use sound judgment in the field, and resolve challenges in a respectful and supportive manner.

Delivery & Warehouse Associate / Marketing Support

Ocean Palace
San Diego, CA
04.2021 - 02.2023
  • Delivered restaurant supplies using cargo vans and box trucks (16–23 ft) across San Diego, ensuring safe and timely transportation.
  • Loaded and unloaded heavy pallets (up to 90 lbs) and restocked products efficiently in warehouse and delivery areas.
  • Pulled products from racks, prepared shipping orders, and supported warehouse organization and cleanliness.
  • Maintained clean driving record and demonstrated strong reliability, punctuality, and teamwork in daily operations.
  • Supported business growth by helping find new clients, taking photos, and creating social media content to promote services.
  • Contributed to a positive, team-oriented workplace by building strong relationships with coworkers and leadership.
  • Consistently demonstrated honesty, strong work ethic, and a proactive attitude, including working Saturdays when needed.

Warehouse Technician / Field Support

South Bay Sandblasting and Tank Cleaning
Chula Vista, CA
03.2020 - 04.2021
  • Managed inventory and materials in the main warehouse, tracking all incoming and outgoing supplies with attention to detail.
  • Distributed tools and materials to field crews, documenting any damages or discrepancies for accountability.
  • Operated forklifts to transport heavy equipment and materials safely across job sites and naval bases.
  • Delivered and assembled industrial water pumps and hoses directly to U.S. Navy ships and restricted areas like NASCO and naval bases.
  • Performed high-risk tasks in hazardous environments with strict safety protocols and precision.
  • Maintained clear communication with field workers and supervisors to ensure timely delivery and material readiness.
  • Earned strong references for reliability, problem-solving, and performance in a highly demanding environment.

Assistant Manager

IHOP
National City, CA
01.2015 - 03.2020

Assistant Manager (Promoted from Dishwasher, Server, Line Cook, and Crew Chief)

  • Managed daily restaurant operations, including team supervision, inventory control, and customer service resolution.
  • Trained and onboarded new team members, ensuring high performance and consistency across front and back of house.
  • Oversaw kitchen and dining operations during high-volume hours, maintaining food quality and safety standards.
  • Prepared sales reports, monitored labor and food costs, and assisted in scheduling and staff evaluations.
  • Supported all roles as needed—from dishwasher to server—demonstrating adaptability and leadership.
  • Resolved customer concerns professionally, ensuring positive guest experiences and repeat business.
  • Fostered a collaborative, fast-paced work environment with a focus on teamwork, accountability, and service.

Education

Certificate - Life Coaching & Personal Development

UCI
United States
06-2025

Bachelor’s Degree in Marketing - Marketing

UABC
Mexico
06-2016

High School Diploma -

COBACH
MEXICO
01-2013

Skills

  • Bilingual Communication (English & Spanish)
  • Heavy Lifting & Physical Endurance
  • Social Media Management & Content Creation
  • Coaching Techniques & Motivational Support
  • Customer Service & Client Interaction
  • Team Leadership & Collaboration
  • Effective Communication & Conflict Resolution
  • Community Support & Relationship Building
  • Sales Strategies & Product Promotion
  • Persuasive Communication & Client Trust Building
  • Adaptability in Fast-Paced Environments
  • Attention to Detail & Reliable Follow-Through

Accomplishments

  • Recognized for Leadership and Trust – Consistently trusted with sensitive deliveries, client interactions, and high-responsibility roles in multiple jobs.

Languages

Spanish
Native/ Bilingual
English
Limited

Certification

  • Certificate – Life Coaching & Personal Development

University of California, Irvine (UCI) – Online

  • Basic Safety & Rescue Training (CPR, Gas Mask Use & Tank Extraction)

South Bay Sandblasting and Tank Cleaning | Chula Vista, CA

Timeline

Home Delivery Driver / Community Support Liaison

Serving Seniors
03.2023 - Current

Delivery & Warehouse Associate / Marketing Support

Ocean Palace
04.2021 - 02.2023

Warehouse Technician / Field Support

South Bay Sandblasting and Tank Cleaning
03.2020 - 04.2021

Assistant Manager

IHOP
01.2015 - 03.2020

Certificate - Life Coaching & Personal Development

UCI

Bachelor’s Degree in Marketing - Marketing

UABC

High School Diploma -

COBACH