CSR (customer service representative)
Dominoes Pizza
05.2023 - 05.2024
- Learned customer service skills
- Acquired food handlers certificate
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
