Summary
Work History
Education
Skills
Languages
Timeline
Generic
Verified
This profile is verified using an email address.

JORGE MILERA

Kyle,TX

Summary

I can be friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Im also able to possess a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. I was a dedicated Material Handler with expertise in prioritization, heavy lifting, and warehouse safety. Looking to transition these skills into a new field, with positive outcomes and growth.

Work History

Sorter Position

TransPak
Kyle Tx
01.2026 - 08.2026
  • Sorted boxes for car parts accordingly and precisely
  • Collaborated with team members to ensure timely processing of incoming and outgoing
    materials.
  • Maintained cleanliness and organization of sorting area to promote safety and efficiency.
  • Inspected boxes and packaging for quality assurance, identifying defects or discrepancies as
    needed.
  • Assisted in training new employees on sorting procedures and equipment use.
  • Operated Forklift with focus on safety and accuracy for a short while.

Server

Applebee's
Kyle Tx
01.2025 - 05.2025
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed multiple tables efficiently while maintaining attention to detail in orders.
  • Handled cash transactions accurately, maintaining a balanced register at shift end.

CSR (customer service representative)

Dominoes Pizza
Laredo, TX
05.2023 - 05.2024
  • Learned customer service skills
  • Acquired food handlers certificate
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.

Architecture internship

Robert Aguilar
Laredo, TX
06.2023 - 07.2023
  • Developed skills in punctuality and responsibility through consistent attendance and
    engagement
  • Supported staff members in their daily tasks, reducing workload burden and allowing for
    increased focus on higher-priority assignments.
  • Participated in meetings with architects to gain insights on project designs.
  • Accompanied my mentor, Robert Aguilar, on construction site visits to learn about project
    execution.
  • Dedicated 21 days to a work schedule of Monday to Thursday, 8:00 A.M. to 12:00 P.M.

Education

Associate of Science - Civil Engineering

Austin Community College
Austin, TX
01.2025 - Current

High School Diploma -

Dr. Leo. G Cigarroa High School
Laredo, TX
08.2020 - 05.2024

Skills

  • Critical thinking
  • Customer focus
  • Customer service
  • Active listening
  • Prioritization
  • Bilingual
  • Flexible and adaptable
  • Communication
  • Problem-solving
  • Reliability and punctuality

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Sorter Position

TransPak
01.2026 - 08.2026

Associate of Science - Civil Engineering

Austin Community College
01.2025 - Current

Server

Applebee's
01.2025 - 05.2025

Architecture internship

Robert Aguilar
06.2023 - 07.2023

CSR (customer service representative)

Dominoes Pizza
05.2023 - 05.2024

High School Diploma -

Dr. Leo. G Cigarroa High School
08.2020 - 05.2024

Similar Profiles

CREATE PROFILE
JORGE MILERA