Jorge Miranda
Miami,FL
Summary
Dynamic Selling Agent at Kia Dealership with a proven track record in customer service and sales strategies. Expert in relationship building and inventory management, consistently exceeding sales goals. Recognized for enhancing customer satisfaction through effective communication and collaboration, driving repeat business and loyalty.
Overview
3
3
years of professional experience
Work History
Selling Agent
Kia Dealership
Homestead, FL
06.2022 - Current
- Participated in training sessions designed to enhance selling techniques as well as product knowledge.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Maintained cleanliness of assigned areas throughout the day according to store standards.
- Assisted customers in selecting appropriate products to meet their needs and preferences.
- Built rapport with customers by engaging in friendly conversations while ensuring their privacy is respected at all times.
- Created weekly reports detailing sales performance versus goals set by management.
- Provided product demonstrations, answered customer questions about features and benefits, and offered suggestions for additional items.
- Worked with other team members to ensure customer satisfaction.
- Collaborated with other departments within the organization to ensure successful completion of projects.
- Maintained current knowledge of the company's products, services, promotions, and pricing.
- Developed relationships with customers through follow-up calls or emails after sales were completed.
Education
Associate of Applied Science -
Florida National University
Hialeah, FL06-2025
Skills
- Customer service
- Sales strategies
- Inventory management
- Market research
- Relationship building
- Team collaboration
Affiliations
Swimming
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Selling Agent
Kia Dealership
06.2022 - Current
Associate of Applied Science -
Florida National University
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