JORGE PARADES-FIGUEROA
Tucson
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Ascensus
Tucson, AZ
09.2023 - Current
- Partner with Product Owners to gather and define business requirements
- Analyze and document system changes, ensuring smooth updates to product backlogs
- Collaborate on Scrum teams, delivering actionable user stories and acceptance criteria
- Coordinate with vendors to address support tickets and perform routine testing during system upgrades
- Provide recommendations for the adoption of optional features
- Troubleshoot and optimize system performance using SQL for efficient data management
- Support risk identification and mitigation strategies within project teams
- Uses MS Teams proficiently
- Key Achievement: Improved backlog maintenance process by introducing structured documentation guidelines
Sr. Retirement Service Consultant
Ascensus
Tucson, AZ
06.2019 - 09.2023
- Spearheaded data compliance reviews for over 150 retirement plans, ensuring adherence to IRS/DOL regulations
- Mentored and trained new hires, improving team efficiency
- Designed an organizational tool for comments, streamlining workflows
- Collaborated with IRS auditors, ensuring smooth execution of compliance checks and annual testing
- Key Achievement: Developed an Excel-based tracking system, reducing errors in retirement plan compliance reports
Manager
Maracana ISA
Tucson, AZ
01.2014 - 06.2019
- Designed and implemented employee management strategies to enhance business operations
- Led recruitment and HR initiatives, including scheduling, performance management, and conflict resolution
- Coordinated marketing strategies and social media engagement to increase business visibility
- Managed financial operations, including payments and budget strategies
- Key Achievement: Increased revenue through the implementation of new payment plans and marketing campaigns
Education
Master of Science - Information Technology Management
Grand Canyon University
Tucson, AZ12.2023
Bachelor of Science - Business Administration
University of Arizona
Tucson, AZ12.2018
Associate’s Degree - Business Administration
Pima Community College
Tucson, AZ12.2016
Skills
- SQL
- Visual Studio Code
- Python
- Microsoft Excel
- Tableau
- Microsoft Visio
- Microsoft Office Suite
- Team collaboration
- Requirements gathering
- Data analysis
- Workflow Analysis
- Business process improvement
Certification
Google Data Analytics Certification, 05/01/23
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Data Analyst
Timeline
Business Analyst
Ascensus
09.2023 - Current
Sr. Retirement Service Consultant
Ascensus
06.2019 - 09.2023
Manager
Maracana ISA
01.2014 - 06.2019
Bachelor of Science - Business Administration
University of Arizona
Associate’s Degree - Business Administration
Pima Community College
Master of Science - Information Technology Management
Grand Canyon University
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