JORGE PENA
HIALEAH
Summary
Results-oriented Car Salesman with over 4 years of experience in the automotive industry. Proven track record of exceeding sales targets and providing exceptional customer service. Skilled in negotiations and closing deals.
Overview
11
11
years of professional experience
Work History
Sales Representative
LITHIA MOTORS, INC
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
SERVICE ADVISOR
HEADQUARTER TOYOTA
10.2023 - 04.2024
- Provided exceptional customer service by addressing inquiries and managing service appointments efficiently.
- Coordinated diagnostics and repair estimates, ensuring transparency and accuracy for customers.
SALES REPRESENTATIVE
POTAMKIN HYUNDAI
10.2020 - 03.2023
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
PORTER
PREMIER / LAND ROVER NORTH DADE
10.2016 - 09.2020
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Maintained building exteriors for professional, clean presentation standards.
VALET PARKING
PARK ONE
07.2014 - 09.2016
- Removed trash and waste from lots to maximize space availability for valet parking.
- Enhanced customer satisfaction by providing efficient valet parking services and maintaining a friendly demeanor.
- Reduced wait times for guests by efficiently organizing and managing the valet parking area.
Education
Master of Arts - COMPUTER
INSTITUTO CCED
CALI , COLOMBIA12.2002
COMPUTER ASSEMBLY AND MAINTENANCE -
COMPUCALI LEARNING CENTER
CALI , COLOMBIA06.2003
Skills
- ABILITY TO TAKE INITIATIVE I STRIVE TO DO MY BEST AT ANY JOB I AM ASSIGNED I COME FROM THE CUSTOMER IS ALWAYS RIGHT MINDSET
- Customer service
- Customer relations
LANGUAGES
ESPONOL | Native
INGLES | Intermediate
Timeline
Sales Representative
LITHIA MOTORS, INC
05.2024 - Current
SERVICE ADVISOR
HEADQUARTER TOYOTA
10.2023 - 04.2024
SALES REPRESENTATIVE
POTAMKIN HYUNDAI
10.2020 - 03.2023
PORTER
PREMIER / LAND ROVER NORTH DADE
10.2016 - 09.2020
VALET PARKING
PARK ONE
07.2014 - 09.2016
Master of Arts - COMPUTER
INSTITUTO CCED
COMPUTER ASSEMBLY AND MAINTENANCE -
COMPUCALI LEARNING CENTER
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