Jorge Perez

Dispatch Associate:

• Provided guidance to junior dispatch associates on daily operations tasks.
• Developed reports regarding daily dispatch activities for management review.
• Mentored junior team members and managed employee relationships.

Quality Control Inspector:

• Monitored production processes to ensure quality standards were met and documented results of inspections.
• Trained new employees on proper use of test equipment and inspection techniques.
• Documented inspection results by completing reports and logs and summarizing and entering data into quality database.

Parcel Operator:

• Inspected parcels for damage prior to sorting and packing.
• Checked outgoing shipments for completeness and correctness of information before dispatch.
• Collaborated with other departments within the organization regarding any changes in customer requirements.

Project Coordinator.

• Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
• Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
• Contributed ideas towards process improvements that would increase efficiency or productivity levels.
• Identified areas of improvement for individual mentors and developed strategies to address them.
• Collaborated with other departments within the organization to promote an effective workplace environment conducive to successful mentor-mentee relationships.