Jorge Perez Casado
Elizabeth,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving Skills. Detail-oriented
team player with strong organizational skills. Ability to handle multiple projects
simultaneously with a high degree of accuracy. Organized and dependable candidate
successful at managing multiple priorities with a positive attitude. Willingness to take on
added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist (42A)
US Army Reserve
08.2022 - Current
- Supervises or performs personnel and administrative functions in support of
company, battery, troop, detachments at division, corps, and echelons above corps; in brigade and battalion. - Prepare personnel accounting and strength management reports.
- Prepare and reviews personnel casualty documents. Monitor appointment of line of duty, survivor assistance and summary court officers.
- Processes line of duty investigations.
- Prepares and processes recommendations for awards and decorations and arranges for awards ceremony.
Sales Ambassador
Alclear LLC
10.2021 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery
- Developed and maintained comprehensive understanding of products, services and
- Competitors to enhance sales presentations.
- Developed and Implemented sales strategies to increase profits
- Used customer insights to develop innovative sales strategies to increase sales
- Greeted customers warmly and pleasantly answered Inquiries
- Established and maintained positive relationships with customers.
- Managed customer accounts to secure customer satisfaction and repeat business
Warehouse Associate
Amazon
05.2020 - 10.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
- Consistently lifted materials weighing as much as 40 pounds.
Front Desk Receptionist
Kean University
05.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Manager
Shoe MGK
01.2017 - 12.2017
- Opened / Closed daily register
- Planned staff weekly schedule
- Helped in planning any promotional offers for business
- Responsible for business inquiries
- Responsible for any supplies needed for business
- Made sure staff would accomplish business
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate
middle ground. - Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
Education
Communications Media And Film
Kean University
Union, NJSkills
- PowerPoint
- First Aid/CPR
- Interpersonal Communication
- Sales expertise
- Problem solving strength
- Interpersonal communication skills
- Lead prospecting
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Specialist (42A)
US Army Reserve
08.2022 - Current
Sales Ambassador
Alclear LLC
10.2021 - Current
Warehouse Associate
Amazon
05.2020 - 10.2021
Front Desk Receptionist
Kean University
05.2018 - 03.2020
Manager
Shoe MGK
01.2017 - 12.2017
Communications Media And Film
Kean University
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