Jorge Ponce
Miami
Summary
Prepared Foods Associate / Cook with over 10 years of experience in hot and cold food preparation, customer service, and strict food-safety compliance. Recognized for punctuality, teamwork, and maintaining clean and safe work areas. Seeking to continue my career at Whole Foods Market, contributing to high-quality service and excellence in the Prepared Foods department.
Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers.
Overview
14
14
years of professional experience
Work History
Computer Repair Technician
Freelancer Work
01.2012 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Supplied end-user assistance for [Type] systems via remote and on-site support.
- Wrote reports on computer statuses and maintenance jobs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Prepared Foods Associate / Cook
Whole Foods Market
01.2014 - 11.2025
- Prepare hot and cold foods following standardized recipes and portion-control procedures.
- Set up, stock, and maintain service lines; rotate inventory using FIFO (First-In, First-Out).
- Follow all food-safety and sanitation standards, including temperature logs and cross-contamination prevention.
- Safely operate kitchen equipment including ovens, fryers, slicers, griddles, and steam tables.
- Provide friendly, efficient customer service, answering product questions and taking orders.
- Maintain a clean, organized work area and support closing and sanitation duties.
- Collaborate with team members during peak hours to improve service speed and efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Assistant Photographer
Freelance Photographe
01.2018 - 12.2022
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned, and uploaded photographs for publication.
- Managed clerical duties such as answering phones, setting up appointments and filing invoices and licenses.
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Kept photography equipment available, clean, and working.
- Carried equipment from one shooting location to next.
- Digitally edited photos to enhance appearance.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Captured stunning images for variety of projects.
Education
High School Diploma -
Miami Senior High School
Miami, FL01.2012
Skills
- Hot & cold food preparation
- Sanitation & food safety (ServSafe practices)
- Temperature logging & HACCP basics
- Knife skills & portion control
- Inventory rotation (FIFO)
- Customer service & basic POS
- Time management & teamwork
- Bilingual: English / Spanish
- Hardware and software installation
- Hardware repair
- Software diagnostics
- Virus removal
- Operating system installation
- Diagnostics
Languages
English
Professional Working
Interests
- Video Gaming
- App Development
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy experimenting with different ingredients and flavors in the kitchen
Timeline
Assistant Photographer
Freelance Photographe
01.2018 - 12.2022
Prepared Foods Associate / Cook
Whole Foods Market
01.2014 - 11.2025
Computer Repair Technician
Freelancer Work
01.2012 - Current
High School Diploma -
Miami Senior High School