Jorge Robles
Eugene
Summary
Dedicated Server and Bartender experienced in delivering exceptional guest experiences. Achieved high levels of customer satisfaction and repeat business through effective service prioritization and training capabilities. Focused on enhancing dining environments and fostering team success.
Overview
18
18
years of professional experience
Work History
Server/Bartender
Tailwind Concessions
Eugene, OR
08.2023 - 07.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, minimizing wait times while maintaining quality standards.
- Trained new staff on menu offerings and service protocols to enhance team performance and cohesion.
- Maintained cleanliness and organization of dining area; adhering to health and safety regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista and Server
Kreation Organic
Santa Monica, CA
05.2015 - 06.2023
- Prepared and served high-quality organic beverages to ensure customer satisfaction.
- Managed inventory levels and conducted stock assessments for efficient operations.
- Pleasantly interacted with customers during hectic periods to promote fun, a positive environment.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Cashier, Meat Clerk, Meat Wrapper, Meat Cutter.
Albertsons
Santa Monica, CA
06.2008 - 10.2014
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Education
Bachelor of Science - Microbiology
California State University, Dominguez Hills
Carson, CA06-2019
Skills
- Exceptional customer service
- Service prioritization
- Active listening
- Food safety practices
- Very organized
- Precise
- Organizational skills
- Memory retention
Languages
Spanish
Native or Bilingual
Timeline
Server/Bartender
Tailwind Concessions
08.2023 - 07.2026
Barista and Server
Kreation Organic
05.2015 - 06.2023
Cashier, Meat Clerk, Meat Wrapper, Meat Cutter.
Albertsons
06.2008 - 10.2014
Bachelor of Science - Microbiology
California State University, Dominguez Hills