Jorge Rubio
Chula Vista,CA
Summary
Highly skilled Guest Associate with relevant experience in customer service and hospitality. Strengths include effective communication, problem-solving, and ability to prioritize tasks to ensure guest satisfaction. Have consistently elevated guest experiences by providing appropriate solutions to queries and handling complaints professionally. Demonstrated ability to work collaboratively within team environments, showcasing leadership skills and adaptability.
Overview
3
3
years of professional experience
Work History
Guest Associate Shelter
City Net
Chula Vista, California
02.2024 - Current
- Assisted guests with inquiries and provided information about services offered.
- Resolved guest complaints promptly while maintaining a professional demeanor.
- Collaborated with team members to ensure smooth daily operations and service delivery.
- Responded promptly to customer complaints or requests for assistance.
- Provided excellent customer service to ensure satisfaction.
Medical Screener/Interpreter
CarpeDiem Pedagogical Academy
San Diego, California
10.2022 - 09.2024
- Conducted health screenings for patients using established protocols and guidelines.
- Collected and recorded patient information accurately during screening processes.
- Communicated effectively with patients to explain screening procedures and requirements.
- Collaborated with healthcare staff to streamline the patient intake process.
- Participated in training sessions to enhance knowledge of medical screening practices.
Education
Certification - Welder
Summit College
El Cajon, CA12-2023
High School Diploma -
Sweetwater
National City06-2017
Skills
- Customer service
- Complaint resolution
- Information management
- Customer relationship management
- Exceptional communication
- Documentation and reporting
- Complaint handling
- Computer skills
- Data entry proficiency
- Crisis management
Timeline
Guest Associate Shelter
City Net
02.2024 - Current
Medical Screener/Interpreter
CarpeDiem Pedagogical Academy
10.2022 - 09.2024
Certification - Welder
Summit College
High School Diploma -
Sweetwater