Summary
Overview
Work History
Education
Skills
References
Software Skills
Languages
Timeline
Generic

Jorge Santelli

Miami,FL

Summary

Dynamic Department Manager with a proven track record at AVC Photo Store, enhancing revenue through strategic sales initiatives and exceptional team leadership. Expert in customer relationship management and inventory optimization, I excel in driving business growth while fostering strong client connections and resolving challenges with a proactive approach.

Overview

5
5
years of professional experience

Work History

Construction Laborer

Padel Lux
03.2025 - Current
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Department Manager

AVC Photo Store
03.2022 - 03.2025
  • Led and revitalized two service departments (Photography Equipment Rentals & Repairs) to significantly increase revenue
  • Managed a team of three employees, overseeing training, performance, and daily operations
  • Developed sales and marketing strategies to enhance department visibility and profitability
  • Built and maintained strong relationships with clients and businesses, driving repeat sales
  • Effectively resolved operational challenges and optimized workflows for efficiency

Sales Associate

Smoke Shop
10.2021 - 03.2022
  • Provided expert product knowledge and upselling strategies to maximize sales
  • Managed inventory restocking and merchandising to ensure a seamless shopping experience
  • Processed transactions, maintained accurate cash handling, and ensured a secure register close
  • Cultivated relationships with customers to enhance loyalty and repeat business

Manager

Mango Island
06.2020 - 10.2021
  • Promoted from Sales Associate to Manager due to exceptional leadership and operational skills
  • Designed and implemented employee schedules, inventory management, and financial procedures
  • Created and executed sales strategies to drive product awareness and increase revenue
  • Supervised daily business operations, ensuring efficiency and customer satisfaction
  • Resolved customer concerns and business challenges with a proactive, solutions-oriented approach

Education

Highschool Diploma -

Instituto Educacional Juan XXIII

Skills

  • Sales & Business Development
  • Customer Relationship Management
  • Team Leadership & Supervision
  • Strategic Planning & Problem-Solving
  • Inventory & Merchandising
  • Cash Handling & POS Systems
  • Marketing & Promotional Strategies
  • Adaptability & Resilience Under Pressure

References

Available upon request.

Software Skills

  • Microsoft Office
  • QuickBooks
  • POS Systems

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Construction Laborer

Padel Lux
03.2025 - Current

Department Manager

AVC Photo Store
03.2022 - 03.2025

Sales Associate

Smoke Shop
10.2021 - 03.2022

Manager

Mango Island
06.2020 - 10.2021

Highschool Diploma -

Instituto Educacional Juan XXIII

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