Jorge Santiago
New York,NY
Overview
20
20
years of professional experience
1
1
Certification
Work History
Home Health Aide
Private Client
10.2011 - 03.2024
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
Parks Enforcement Patrol Officer
NYC Parks And Recreations
02.2011 - 10.2011
- Collaborated with fellow officers for efficient crime prevention and response efforts.
- Identified and addressed potential hazards within the community – conducting regular checks and making necessary recommendations to mitigate risks.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
Sales Associate
Century 21
05.2010 - 09.2010
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Bartender
La Fleur's
04.2004 - 03.2005
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Certification
- Bartending & Management, American Bartending School
Timeline
Home Health Aide
Private Client
10.2011 - 03.2024
Parks Enforcement Patrol Officer
NYC Parks And Recreations
02.2011 - 10.2011
Sales Associate
Century 21
05.2010 - 09.2010
Bartender
La Fleur's
04.2004 - 03.2005