Jorge Sevilla

GPA: 3.7

• Professional development completed in Industrial Engineering
• Received Beca Unidos Ingenieria
• Capstone Project: Servicios Tecnicos Industriales (STI), It was possible to increase the visibility and control of operations in a mechanical workshop by 90% through the implementation of the DMAIC method, the team was able to create an alternative of solution which consisted of a database, alongside a simulation, and the implementation of the 5's

• Provided technical support by giving assistance in the introduction of new high pressure turbine vane part number into the capability list by realizing nondestructive reverse engineering
• Assisted in the introduction and testing of a new fixture and program for Airflow testing of a new part number, worked alongside Chromalloy Florida Staff providing them with a daily detailed update of data
• Helped develop detailed engineering and incoming receiving reports
• Provided assistance resolving daily concerns involving controlled documents such as: Sketches, Travelers, Inspection Check List, Standard Operation Procedures, and many others.

• Customer assistance was carried out at the table, through a positive, proactive, and empathetic attitude for customers; complaints were acknowledged, and concerns were addressed
• In charge of the cleaning team of the establishment, managing and organizing the participation of the team for better work efficiency.

• Inventory management was carried out when ordering, storing, using, and selling the company's products through inventory software
• All payment procedures were carried out at the checkout quickly and accurately
• Excellent customer service was provided through the assistance of purchase questions, promotional concerns, defects, and returns.