Jorge Suarez
Miami
Summary
Determined individual seeking an opportunity preferable as a Sales Representative or Customer Care, bringing highly effective communication skills, demonstrable persuasion, and negotiation skills, ensuring consistent achievement of sales targets, and long-term customer relationship.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Compliance Consultant
Foley
02.2025 - 01.2026
- Main focus was to ensure every client was DOT ready to hit the road. Following all laws and regulations, sold DOT compliance packages to ensure they will pass their safety audit and random DOT checkpoints and inspections
- Developed compliance frameworks to ensure adherence to regulatory standards.
- Conducted risk assessments to identify potential compliance vulnerabilities.
- Collaborated with cross-functional teams to implement compliance training programs.
- Reviewed and revised policies to align with changing regulations and best practices.
Business Consultant (contract)
Intuit
02.2024 - 11.2024
- Developed and presented business plans for clients to assist in the decision-making process.
- Assisted with creating marketing campaigns to increase sales and brand awareness.
- Recommended cost-cutting measures without sacrificing quality or service levels.
- Analyzed financial records, including income statements and balance sheets, to assess performance of businesses.
- Led change management efforts to ensure smooth adoption of new business practices.
- Analyzed financial statements and performance metrics to provide actionable insights.
- Implemented process improvement initiatives to enhance operational efficiency.
INSIDE SALES
IDEAL IMAGE
07.2022 - 11.2023
- Build relationships with guests over the telephone and through web communications
- Articulate non-invasive treatment protocols, benefits, features, and limitations to Guests
- Schedule and confirm treatments with guests and other associates.
DIRECT SALES REPRESENTATIVE
CURALLUX, LLC.
12.2019 - 06.2022
- Lead sales representative increasing sales by 1M+ within first year of employment
- Lead representative increasing closing rates/calls alongside a team of 15+ representatives
- Manage customer accounts, record detailed inquiries, oversee and manage customer comments/complaints
- Surpass outbound call and quota expectancy
- Provide respected product information and rates to proposed customers and gain leads.
CUSTOMER SERVICE AGENT
MCCI MEDICAL GROUP
10.2017 - 05.2019
- Manage follow-up calls to patients and maintain overall satisfaction reports
- Implement/manage new and existing patients into database sheets via Microsoft Excel
- Oversee customer service reports for clinical patients.
Education
General Studies -
Miami Dade College
Skills
- Proficient in Microsoft Office Suite
- Bilingual - English & Spanish
- Salesforce / Hubspot CRM Expert
- CPR Certified
Accomplishments
- Consistently ranked as a top-performing sales representative, exceeding monthly quotas and daily KPIs across all sales roles.
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Compliance Consultant
Foley
02.2025 - 01.2026
Business Consultant (contract)
Intuit
02.2024 - 11.2024
INSIDE SALES
IDEAL IMAGE
07.2022 - 11.2023
DIRECT SALES REPRESENTATIVE
CURALLUX, LLC.
12.2019 - 06.2022
CUSTOMER SERVICE AGENT
MCCI MEDICAL GROUP
10.2017 - 05.2019
General Studies -
Miami Dade College