Jorge Toro Jr
San Leandro,CA
Summary
Highly proactive manager with 10 years of experience in team leadership. Background includes sales, management, and customer service in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Resturant Manager
Casa Maria Taqueria
Hayward, CA
03.2014 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
Student Assistant
Chabot College
Hayward, CA
07.2016 - 08.2018
- Managed large volume, multi-year outgoing correspondence to students regarding missing information, award letters
- Ordered and stocked office supplies to maintain available resources.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Maintained accurate inventory of office supplies, ensuring availability of necessary materials for daily operations.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
Associate of Science - Sociology
Chabot College
Hayward, CA05.2019
Skills
- Relationship Building
- Reliable and Responsible
- Passion for customer satisfaction
- Complaint resolution
- Customer loyalty
- Money Handling
- Team Management
- Expense Tracking
Languages
Spanish
Full Professional
Timeline
Student Assistant
Chabot College
07.2016 - 08.2018
Resturant Manager
Casa Maria Taqueria
03.2014 - Current
Associate of Science - Sociology
Chabot College