Vishal Vishal
Clayton,CA
Summary
Proven leader with extensive experience in the hospitality sector, notably at Clayton Bar and Grill, where I spearheaded operations to significantly enhance service quality and efficiency. Skilled in Team Management and Sales Promotion, I excel in driving customer loyalty and orchestrating successful events, demonstrating a knack for fostering strong relationships and executing strategic initiatives to boost sales.
Overview
4
4
years of professional experience
Work History
RESTURANT MANAGER
CLAYTON BAR AND GRILL
Concord, CA
05.2022 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
SERVER
KEBABISH ORIGINAL
LONDON (ENGLAND)
03.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Team Leader
SIGNATURE FLATBREADS
LONDON (ENGLAND)
02.2020 - 12.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Education
Bachelor of Science - INTERNATIONAL TOURISM AND HOSPITALITY MANAGMENT
02.2022
Skills
- Customer loyalty
- Schedule Coordination
- ServSafe Food Manager
- Sales Promotion
- Event Coordination
- Calm and Pleasant Demeanor
- Relationship Building
- Team Management
- Communication Skill
- Great Knowledge Of Liquor
Timeline
RESTURANT MANAGER - CLAYTON BAR AND GRILL
05.2022 - 05.2024
SERVER - KEBABISH ORIGINAL
03.2020 - 02.2022
Team Leader - SIGNATURE FLATBREADS
02.2020 - 12.2021
UNIVERSITY OF BEDFORDSHIRE - Bachelor of Science, INTERNATIONAL TOURISM AND HOSPITALITY MANAGMENT