Jorge Trejo
Chicago,IL
Summary
Accomplished leader with a proven track record at FoxTrot and Wholefoods Market, enhancing operational efficiency and customer satisfaction. Excelled in inventory management and team building, driving significant improvements in sales performance and operational quality. Skilled in problem-solving and customer relations, consistently achieving and surpassing business objectives.
Overview
27
27
years of professional experience
Work History
Store Manager
FoxTrot
06.2023 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, placed orders for the store, and set clear expectations for all store procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication, properly Scheduling and clear and honest feedback.
Director of Operations
Beam Bike
12.2021 - 03.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Provided regular updates on performance to senior leadership through comprehensive reporting and data-driven insights.
- Oversaw day-to-day production activities in accordance with business objectives.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
Regional Director of Sales and Operations
1520
07.2020 - 11.2021
- Managed budgeting and financial reporting processes for the region, maintaining fiscal responsibility and accountability at all times.
- Implemented data-driven decision-making processes, driving significant improvements in sales performance metrics.
- Conducted comprehensive market research to identify emerging trends and adjust sales strategies accordingly for maximum impact.
- Optimized inventory management processes by implementing forecasting tools and demand planning techniques, reducing stockouts and excess inventory costs.
Store Manager
Wholefoods Market
01.2014 - 06.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Various Positions
Wholefoods Market
07.1997 - 01.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Applied Science - Electronics
Devry University
Chicago, IL05.1997
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Inventory Management
- Recruitment and hiring
- Team Building and Leadership
- Supply Ordering
Languages
Spanish
Professional Working
Timeline
Store Manager
FoxTrot
06.2023 - 04.2024
Director of Operations
Beam Bike
12.2021 - 03.2023
Regional Director of Sales and Operations
1520
07.2020 - 11.2021
Store Manager
Wholefoods Market
01.2014 - 06.2020
Various Positions
Wholefoods Market
07.1997 - 01.2014
Associate of Applied Science - Electronics
Devry University
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