Jorge Trujillo
Sailfish
Vero Beach,FL
7
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Server/Bartender
3 Years 2 Months- Managed high-volume service during peak hours, ensuring timely delivery of food and beverages.
- Trained new staff on menu items, service standards, and operational procedures to enhance team performance.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Handled customer inquiries and complaints effectively, fostering positive relationships and enhancing satisfaction levels.
- Collaborated with kitchen staff to streamline order processes, improving overall efficiency in service delivery.
Food Runner
3 Years 4 Months- Delivered food promptly and accurately to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Ensured cleanliness and organization of service areas to maintain operational efficiency.
- Assisted in training new team members on food handling and service protocols.
Food Runner/Valet
1 Year- Greeted customers and took car keys to park vehicles in available spots.
- Addressed customer concerns promptly and escalated major issues to management for resolution.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Developed rapport with regular customers by learning and recalling their preferences.
- Welcomed guests warmly, ensuring a positive first impression.
- Effectively multitasked within fast-paced environment.
- Collected car keys from customers and efficiently parked vehicles in available spots.
- Double-checked meals placed in window against customer tickets for accuracy.
- Parked and retrieved guest vehicles efficiently, minimizing wait times for customers.
Busser
8 Months- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleaned chairs, booths, and highchairs to ensure a sanitary dining environment.
- Facilitated quick seating by efficiently clearing tables after patrons finished dining. to maintain high turnover rate and minimize wait times.
- Restocked dining room with plates, glassware, and utensils to ensure seamless service during peak hours.
- Swept and mopped front-of-house and back-of-house floors using various tools.
Busser/Food Runner
3 Months- Delivered food, dishes, trays, and silverware from kitchen to serving counters, ensuring timely service for guests.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Cleaned and maintained chairs, booths, and highchairs to uphold cleanliness standards for guest comfort.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Cleared trays and stacked dishes for efficient return to kitchen, supporting smooth operational flow after meals.
Education
- Business Management
Skills
Order Management
Customer Service
Customer anticipation
Effective Multitasking
Food safety practices
Teamwork and Collaboration
Relationship Building
Bilingual communication
Education and Training
true,other
Timeline
Server/Bartender
Sailfish
03.2023 - 05.2026Read More
Food Runner
Cobalt
12.2022 - 04.2026Read More
Food Runner/Valet
Quail Valley River Club
06.2021 - 06.2022Read More
Busser
Olive Garden
09.2019 - 05.2020Read More
Busser/Food Runner
Waldos
02.2019 - 05.2019Read More
Indian River State College
from Business Management
Read More