JORGE VALENCIA
Tillamook,OR
Summary
Meticulous and proficient in blueprint reading and interpretation. Team player dedicated to meeting tight production deadlines. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.
Overview
10
10
years of professional experience
Work History
Field Service Engineer
Tokyo Electron
Hillsboro, OR
04.2022 - Current
- In charge and led multiple tools to completion, meeting or exceeding quality and target deadlines
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Assembler 2
Randstad-Lam Research
Tualatin, OR
04.2021 - 03.2022
- Assembled components with minimal supervision, exceeding expected project milestones.
- Tested electrical controls and components on lines to identify conformance issues.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Conducted quality assurance inspections on finished components and identified issues.
Supply Administration Specialist
United States Marine Corps Reserve
Portland, OR
01.2016 - 08.2024
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Assisted with event planning, including associated travel and logistical arrangements.
- Verified inventory computations by comparing to physical counts of stock, and investigated discrepancies or adjusted errors.
- Identified material and logistics requirements to create purchasing requisitions.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Holds squad leader billet, which involved ensuring tasks are completed and accountability at any given time of pertinent members.
Technical Advisor
Apple Inc
Remote, Oregon
01.2019 - 12.2020
- Entered customer interaction details in case files to track requests, document problems and record solutions offered.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Packaging Machine Operator
Tillamook Cheese Factory
Tillamook, OR
06.2016 - 09.2017
- Measured height, length and width of products to verify compliance with standards.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Adjusted machine components and machine tension and pressure according to size and processing angle of product.
- Troubleshot machine alarms and jams, repairing machines as needed and thoroughly documenting results.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
- Conducted basic repairs of vacuum sealers, pallet jacks and lifts to keep equipment properly cleaned and maintained.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
Farm Hand
Seaholm Dairy
Tillamook, OR
07.2015 - 12.2015
- Observed animals and notified Manager of any signs of illness.
- Monitored inventories of animal feed, planting supplies and farm tools to maintain smooth farm operations.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
Line Worker
Tillamook Country Smoker
Tillamook, OR
11.2014 - 10.2015
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
Education
AAS Transfer Degree - Business Administration
Tillamook Bay Community
Bachelor of Science - Cyber Security, Comp Science
Portland State University
Portland, OR12.2025
Skills
- Fluent in Spanish
- Troubleshooting
- P>Small parts assembly
- P>Assembly and production
- P>Proficient in MS Office suite
Timeline
Field Service Engineer
Tokyo Electron
04.2022 - Current
Assembler 2
Randstad-Lam Research
04.2021 - 03.2022
Technical Advisor
Apple Inc
01.2019 - 12.2020
Packaging Machine Operator
Tillamook Cheese Factory
06.2016 - 09.2017
Supply Administration Specialist
United States Marine Corps Reserve
01.2016 - 08.2024
Farm Hand
Seaholm Dairy
07.2015 - 12.2015
Line Worker
Tillamook Country Smoker
11.2014 - 10.2015
AAS Transfer Degree - Business Administration
Tillamook Bay Community
Bachelor of Science - Cyber Security, Comp Science
Portland State University