Jorge Vasquez
Riverview,FL
Summary
Proven achiever with a strong background in customer relationship building and strategic planning, demonstrated during my tenure at USAA Federal Savings Bank. Excelled in enhancing client satisfaction and security measures, showcasing my ability to improve performance and foster trust. Skilled in staff training and product knowledge, I bring a goal-driven approach to exceed expectations.
Overview
3
3
years of professional experience
Work History
Bank Sales Representative
USAA Federal Savings Bank
09.2023 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Security
BridgePrep Academy Charter School
08.2021 - 07.2023
- Developed curriculum, scheduling trainings and planned district security initiatives.
- Enhanced security measures, significantly mitigating risks during sensitive operations.
- Improved facility security by conducting regular patrols around premises.
- Trained security workers on site-specified procedures.
Education
High School Diploma - Acting
Spoto High School
8538 Eagle Palm Dr, Riverview, FL 3356905.2019
Skills
- Customer Service
- Customer Relationship Building
- Product and service knowledge
- Performance Improvement
- Strategic Planning
- Staff Training
- Account Servicing
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Creative Thinking
- Honest and Dependable
- Goal-Driven
Timeline
Bank Sales Representative
USAA Federal Savings Bank
09.2023 - 09.2024
Security
BridgePrep Academy Charter School
08.2021 - 07.2023
High School Diploma - Acting
Spoto High School