JORGE VAZQUEZ
Tampa,FL
Summary
Seeking to begin as an Entry Level Field Technician to gain hands on experience with equipment, schematics, and field operations. Highly motivated, dependable, and quick to learn new tools, software, and applications, with a clear goal of growing into a Dispatcher or Administrative role to support scheduling, coordination, compliance, and overall operational efficiency. Excited to take on a new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships. History of meeting high productivity, quality and performance standards.
Overview
19
19
years of professional experience
Work History
Recruiter/Administrative Specialist
Consumer Sales Staffing
Seminole, FL
06.2023 - Current
- Developed and implemented targeted recruitment strategies to attract top talent in consumer sales.
- Collaborated with hiring managers to identify staffing needs and create effective job descriptions.
- Conducted comprehensive candidate screenings, ensuring alignment with company culture and position requirements.
- Perform administrative duties including data entry, reporting, and compliance tracking
- Screen Interview and coordinate candidates for placement in fast paced work environments
- Communicate clearly with candidates and internal teams to ensure smooth coordination
District Manager Small Business Specialist
ADP Payroll Services
Rochester, NY
03.2022 - 04.2023
- In charge of processing business data and bank account verifications
- Overseeing and verifying fraudulent documents
- Providing accurate and timely quotes and calculations to small business clients
- Consulting clients of State laws and compliance regulations in their state
- Assisting with State applications and registrations for federal and state tax purposes
Debt Collection Specialist
Coast Professional Inc.
Geneseo, NY
12.2019 - 03.2022
- Bilingual Debt Counselor
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Processed payments over phone and set up recurring drafts. Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues. Overcame objections by applying advanced training and persuasion
Debt Collection Specialist
Conserve
Fairport, NY
09.2015 - 11.2019
- Bilingual Spanish speaking counselor. Serviced both English and Spanish speaking borrowers.
- Recieved and made inbound and outbound calls to and from borrowers. Provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts. Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
- Located debtors by utilizing skip tracking and other strategies. Overcame objections by applying advanced training and persuasion techniques.
- Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
Sales and Service Manager
Car Dealer Joe Inc
Rochester, NY
03.2007 - 08.2014
Education
GED -
Edison Technical High School
Rochester, NY12-2000
Skills
- Great communication skills-Fluent in both Spanish and English languages
- Strong operation skills supporting fast paced environments, coordinating information and maintaining accurate information
- Fast learner and willingness to obtain information and learn the tasks at hand
- Experience in high call volume call center environments, including escalations with customers
Languages
Spanish
Full Professional
Timeline
Recruiter/Administrative Specialist
Consumer Sales Staffing
06.2023 - Current
District Manager Small Business Specialist
ADP Payroll Services
03.2022 - 04.2023
Debt Collection Specialist
Coast Professional Inc.
12.2019 - 03.2022
Debt Collection Specialist
Conserve
09.2015 - 11.2019
Sales and Service Manager
Car Dealer Joe Inc
03.2007 - 08.2014
GED -
Edison Technical High School