Jorge Zaragoza

Installer/Fabricator Solid Countertops

Mega Granite

04.2022 - Current

Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Expedited installation times with efficient scheduling and coordination of resources.
Completed troubleshooting of malfunctions and diagnosed issues.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Used appropriate PPE to reduce risks when working with electrical and communications systems.
Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
Improved team productivity with introduction of streamlined installation processes.