Jorge A. Peralta Munoz
Jacksonville,FL
Summary
As an experienced HR and business advisor, I offer expertise in strategic operations, with a proven track record as a hands-on innovator and employee champion. I excel at assessing and optimizing teams, cultures, and organizations. Adept at navigating high-pressure settings, I am adaptable at resolving complex problems. As a bilingual leader, I am driven by a passion for empowering people.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rail Operations Train Dispatcher
CSX Transportation, Inc.
Jacksonville, FL
01.2023 - Current
- Delivers Railroad precision Operational Management through Western Hemisphere areas of operations
- Coordinating through a Network leadership team of 45 personnel
- Ensuring Client expectations and budgets are met to high-quality standards
- Ensures compliance with all FRA (Federal Railroad Administrations) railroad rules, procedures, and regulations for safety, operations, Directing movement of trains according to operating plan and customer needs
- Coordinated with other dispatchers, supervisors, engineers, and other personnel to provide safe and efficient rail service.
- Communicate with personnel on weather or any environmental conditions affecting train movement
- Hands on motivator, and on-site leader
- Monitors train and track movements through precision scheduled destinations, times of arrivals and departures
- Operations Strategic planner for smooth and effective movement of priority trains, trains containing HAZMAT or restricted shipments, and meets/passes to avoid unnecessary delays coordinating track usage through multi-department personnel.
- Assigned and monitored train movements in accordance with established operating rules.
Operations Strategic Advisor
JPL SIGNS
Boynton Beach, FL
01.2022 - 01.2023
- Operations advisor and consultant, providing HR SME advisory to a small, private sign installation company serving government and commercial clients, including Nike, Gucci, Adidas, and Zara
- Establish Operating compensation policies, standard operating procedures (SOPs), and training programs while modernizing and optimizing processes, including workforce planning, compensation and performance management, with strong knowledge in federal, state, and local laws
- Increased KPIs by 13% , amplified enterprise agility and cut 30 weekly labor hrs
- Through CSSBB practices
- Optimized cross-functional operations
- Leveraged social media, trade associations, and professional networks to hone recruiting and DEI sourcing while refining workflows, automating checklists, and conducting analysis of root cause, gap, SWOT, and metrics
- Elevated the new employee onboarding experience while reducing risk via thorough background checks
- Synergized with the Human Resources Information System (HRIS) department to streamline full employee life cycle management
- Strengthened the company’s compliance programs, ensuring adherence to all requirements, including U.S
- Department of Labor (DOL), Equal Employment Opportunity Commission (EEOC), Occupational Safety and Health Administration (OSHA), Workers' Compensation, Americans with Disability Act (ADA), Family and Medical Leave Act (FMLA), HIPPA, FLSA.
HR Operations Director | Deputy Disbursing Officer
THE UNITED STATES NAVY (USN)
Mayport, FL
01.2021 - 01.2022
- Executive Leader in HR Operations business, advising the Commanding Officer and cross-functional senior executives
- Provided strategic planning, operational optimization, reporting, and labor relations representation to build talent and organizational capacity while reducing risk
- Governed a $7M Defense Travel and Government Credit Card Program budget
- Optimized an underperforming team of 25 Managers, increasing productivity from <70% to 92% in under six months
- Streamlined gaps and deficiencies while educating the HR team on fiscal auditing, HRIS, human capital retention, and labor law
- Saved $65M via travel collections and reimbursements process improvements, recovering benefit overpayments.
HR Business Senior Manager | Strategic Advisor
THE UNITED STATES NAVY (USN)
Norfolk, FL
01.2020 - 01.2021
- Advisor to executive leadership
- Directed a year-long program that trained seven divisional leaders and SMEs in HR, Antiterrorism Force Protection, Operations, and Lean Six Sigma best practices, elevating their service to 300+ personnel
- Ingrained USN values and proficiency while improving behavioral and individual growth challenges
- Piloted community enhancement initiatives across 20 installation committees comprised of executive-level leaders
- Ensured the capture of Operational Government Program data from 33% to 0 while saving $9M in operational costs
- Achieved readiness for a nine-month deployment, driving the safety of 360 personnel via pre-movement COVID-19 testing
- Maximized ROI via cost vs
- Benefit analysis regarding vouchers and optimizing budgets, policies, and training reports.
HR Operations| Program Manager
THE UNITED STATES NAVY (USN)
Agana, Guam
01.2017 - 01.2020
- Led a 46-member team, managing naval operations, transportation and budget while supporting the needs of 4.7K overseas personnel
- Drove equal employment opportunity (EEO) during recruiting efforts, directing the design, and posting of employment ads
- Recovered $5.6M via implementation of a comprehensive strategy which aligned with overall objectives of the command
- Enhanced organizational goals, financial and logistic practices, performance management, and training programs
- Fostered employee career development and emergency preparedness, leveraging 30 lateral and 6 managerial promotions.
HR Manager | Project Manager
THE UNITED STATES NAVY (USN)
Manama, Bahrain
01.2015 - 01.2016
- Managed HR operations, including compensation, payroll, and employee benefits administration, total rewards while coordinating cross-functional training, recruiting, regulatory compliance, and organizational optimization projects, in compliance with labor relations and employment laws
- Oversee the day to day administration of new enrollments., terminations, and death claims
- Saved $3.5M via recruiting, talent retention, and employee rewards in alignment with business strategy
- Attained 100% operational readiness via training, workforce and resource analysis, and short and long-range plan creation
- Optimized ships’ through “best workplace”, and training programs, securing a 500+ quota allocation to drive talent goals
- Fostered Compliance as Inspections Coordinator, ensuring policy adherence.
OPS Manager | Program Manager
THE UNITED STATES NAVY (USN)
Rota, Spain
01.2013 - 01.2015
- Led and mentored a five-member team of Career Information Program Managers while supporting critical missions across 25 countries and NATO nations
- Developed a team that surpassed planned goals in serving customers during deployments across Africa, and Eurasia
- Optimized a multi-million-dollar budget, pioneering efficiency initiatives across training, orientation, onboarding, outplacement, incentive, recognition, payroll, employee counseling, and compensation/bonus processes
- Harnessed learning and management systems (LMS) to view real-time training data, generate reports, and identify resources
- Leveraged SKED to streamline and schedule projects while partnering with Navy Personnel Command Headquarters.
Education
Bachelor of Science - Organizational and Strategic Leadership
THE UNIVERSITY OF CHARLESTON
Associate of Arts - General Studies
THE UNIVERSITY OF MARYLAND
Skills
- Customer Relationship Management (CRM)
- Human Resource Management
- Human Capital Management
- Program Development
- Total Rewards Management
- Agile Project Management
- Lean Six Sigma Methodologies
- Employment and Labor Law
- Payroll, Benefits, and Compensation
- Travel and Expense Programs
- Training, Mentoring, and Coaching
- Employee Relations and Engagement
- Continuous Process Improvement
- Budget Management
- Organizational Development
- Diversity, Equity, and Inclusion (DEI)
- Competency Modeling
- Talent Acquisition and Development
- Recruiting, Hiring, Onboarding
- Workforce Planning
- Enterprise Resource Planning (ERP)
- Crisis and Emergency Management
- Data Analytics and Reporting
- Change Management
Active Secret Security Clearance Veteran
https://www.linkedin.com/in/jorge-peralta-munoz-a1944354
Certification
- Project Management Professional (PMP), Project Management Institute (PMI), Q3 2024
- Senior Professional Military Education, THE UNITED STATES NAVAL WAR COLLEGE
- Six Sigma Black Belt, International Six Sigma Institute
- USMAP Counselor Professional and Kindred, THE UNITED STATES Department of Labor
- Command Drug and Alcohol Program Advisor, THE UNITED STATES NAVY
- Personnel Specialist Advanced Disbursing Operations, THE UNITED STATES NAVY
- USMAP Office Manager/Administrative Services, THE UNITED STATES DEPARTMENT OF LABOR
Timeline
Rail Operations Train Dispatcher
CSX Transportation, Inc.
01.2023 - Current
Operations Strategic Advisor
JPL SIGNS
01.2022 - 01.2023
HR Operations Director | Deputy Disbursing Officer
THE UNITED STATES NAVY (USN)
01.2021 - 01.2022
HR Business Senior Manager | Strategic Advisor
THE UNITED STATES NAVY (USN)
01.2020 - 01.2021
HR Operations| Program Manager
THE UNITED STATES NAVY (USN)
01.2017 - 01.2020
HR Manager | Project Manager
THE UNITED STATES NAVY (USN)
01.2015 - 01.2016
OPS Manager | Program Manager
THE UNITED STATES NAVY (USN)
01.2013 - 01.2015
Bachelor of Science - Organizational and Strategic Leadership
THE UNIVERSITY OF CHARLESTON
Associate of Arts - General Studies
THE UNIVERSITY OF MARYLAND