Justin Southall
Summary
Results-driven railroad operations manager with extensive experience at Fort Worth and Western Railroad. Proven track record in enhancing customer satisfaction and operational efficiency while ensuring compliance with safety regulations. Skilled in team leadership and strategic planning, effectively training staff and managing resources to achieve business objectives.
Work History
Manager of Train Operations
- Directed daily railroad operations, ensuring safe train movement and schedule adherence.
- Coordinated crews, dispatchers, and maintenance teams to resolve service disruptions quickly.
- Monitored compliance with transportation safety rules and railroad operating procedures.
- Conduct operational field testing to ensure compliance with company and federal safety requirements.
- Reviewed work plans to improve efficiency across yard and line operations.
- Time keeping, payroll, vacation tracking and planning.
- Trained staff on operating standards, safety expectations, and equipment handling.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Engineer/Conductor
- Directed daily railroad operations, ensuring safe train movement and schedule adherence.
- Coordinated crews, dispatchers, and maintenance teams to resolve service disruptions quickly.
- Monitored compliance with transportation safety rules and railroad operating procedures.
- Conduct operational field testing to ensure compliance with company and federal safety requirements.
- Reviewed work plans to improve efficiency across yard and line operations.
- Time keeping, payroll, vacation tracking and planning.
- Trained staff on operating standards, safety expectations, and equipment handling.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Education
Bachelor of Arts - Youth Ministry Minor in Practical Theology
Hebrews 1 & 2, Greek 1 & 2, Old and New Testament, Theology and Culture, Christian Doctrines, Christian Care and Counseling, Understanding Youth Culture, Biblical Interpretation, Principles of Teaching, Christian Home and Marriage, Work of the Minister, Curriculum Design and Event Planning, Life and Teachings of Jesus, Communicative Preaching, International Student Ministry, World Religions, Christian and Church History
Skills
Certification
Engineer and Conductor Certified
Proficient in Microsoft Office