Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Laben S. Goddard

Springfield

Summary

Dynamic and results-driven professional with extensive experience at CSX, excelling in regulatory compliance and operational efficiency. Proven track record in accident investigation and customer service, fostering strong relationships while ensuring safety management. Adept at multitasking and critical thinking, consistently delivering high-quality outcomes in fast-paced environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager of Train Operations

CSX
Marysville
01.2023 - Current
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Investigated accidents and incidents involving personnel or equipment to determine causes and corrective actions required.
  • Managed and coordinated the daily operation of assigned train crews, including providing direction to ensure efficient, safe, and timely movement of trains.
  • Monitored crew performance and operational efficiency to ensure compliance with established rules, regulations, and safety guidelines.
  • Developed and maintained positive relationships with customers and vendors.
  • Ensured proper coordination between train dispatchers and other railroad personnel by maintaining open lines of communication.
  • Prepared comprehensive reports on operations activities for management review purposes.
  • Interpreted railway company policy and procedure manuals to ensure safety standards were met during operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Conductor

Ohio Central Railroad System
Newark
08.2021 - 01.2023
  • FRA Certified Conductor.
  • Understands assigned territories.
  • Understands importance of time management to ensure adequate arrival and departure time of trains.
  • Hazmat training
  • Prepared forms, required reports, switch lists and train orders daily.
  • Communicated with train dispatchers to obtain and adjust directions.
  • Maintained strict schedules for cargo.
  • Inspected train in motion and stationary to determine proper functionality.
  • Performed daily inspections on switches.
  • Communicated through various methods to conduct train movement.
  • Performed air brake and electrical connection coupling.
  • Cut, switched and supervised loading and unloading of railcars.
  • Rail operations
  • Versed in customer relations.
  • Ensure safety.
  • During train inspection, have identified and corrected/repaired broken knuckles, damaged air hoses and gaskets.

Operator

Unlimited Excavating Solutions
Grove City
05.2021 - 08.2021
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed quality checks to identify finish discrepancies.
  • Performed inspections and routine maintenance on equipment.
  • Conducted inspection of in-process or finished product.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
  • Worked outside in all weather conditions.
  • Utilized blueprints and schematics to position machinery and meet product specifications.

Dock Worker

Rogue Fitness
Columbus
08.2020 - 05.2021
  • Used fork lifts, hand truck and pallet jacks to move materials on dock.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Quality control of inbound and outbound shipments.
  • Maintained and enforced safety compliance.
  • Product itemization.
  • Maintained accountability.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Operated equipment while observing standard safety procedures.

Railroad Track Laborer

Norfolk Southern Corp
Columbus
08.2014 - 05.2020
  • Have completed FRA track inspections.
  • Completed FRA investigations for run-through switches.
  • Found wide gage and cross level exceptions.
  • Cut back vegetation at key points along tracks to maintain adequate field of vision and safety standards for long-term use.
  • Repaired damaged track parts and welded new components to existing parts.
  • Repaired miles of damaged track across different types of terrain.
  • Set machines to make accurate and precise adjustments to various track parts for durability, functionality and safe operations.
  • Adapted schedules and work timelines to meet productivity targets and maximize railway safety.
  • Cleaned around tracks and completed important repairs to achieve maintenance targets.
  • Patrolled assigned track sections so damaged or broken tracks could be located and reported.
  • Ground ends of new or worn rails to attain smooth joints using portable grinders.
  • Designed and followed routes to inspect sections of track each day and plan appropriate repairs.
  • Collaborated with team members to achieve target results.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked flexible hours across night, weekend and holiday shifts.

Railroad Conductor

Genesee & Wyoming
Remington
10.2013 - 08.2014
  • Recorded logs of train car destinations and contents.
  • Trained conductor trainees on safe train operations, switching, air tests, proper documentation, and necessary computer requirements.
  • Communicated through various methods to conduct train movement.
  • Prepared forms, required reports, switch lists and train orders daily.
  • Communicated with train dispatchers to obtain and adjust directions.
  • Inspected train in motion and stationary to determine proper functionality.
  • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
  • Performed air brake and electrical connection coupling.
  • Cut, switched and supervised loading and unloading of railcars.
  • Performed daily inspections on switches.
  • Negotiated and directed train and rail cars movement.
  • Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
  • Operated controls to activate track switches and traffic signals.

Corporal

United States Marine Corps
Jacksonville
10.2009 - 10.2013
  • Served in Operation Enduring Freedom; completed tour in 2012.
  • Motor transport operator. Operating Humvee Seven-tons, MKR 18s, MKR 16-870s.
  • Performed quality control on heavy logistic vehicles and vehicle operations.
  • Basic training in Paris Island, South Carolina.
  • MOS Training in Fort Leonard Wood, Missouri.
  • Approx. 18-20 direct reports.
  • Conducted necessary discipline to ensure unit cohesion and proper readiness.
  • Explosive and hazmat driving certifications.

Education

High School Diploma -

Upper Arlington High School
Upper Arlington, OH

Skills

  • Regulatory compliance
  • Accident investigation
  • Operational efficiency
  • Customer service
  • Crew coordination
  • Safety management
  • Flexible and Adaptable
  • Decision-Making
  • Multitasking Abilities
  • Dependable and Responsible
  • Active Listening
  • Risk management
  • Problem solving
  • MS Office
  • Teamwork and Collaboration
  • Maintaining equipment
  • Emergency Procedures
  • Critical thinking

Certification

  • Part 107 Commercial Drone pilots license

Timeline

Manager of Train Operations

CSX
01.2023 - Current

Conductor

Ohio Central Railroad System
08.2021 - 01.2023

Operator

Unlimited Excavating Solutions
05.2021 - 08.2021

Dock Worker

Rogue Fitness
08.2020 - 05.2021

Railroad Track Laborer

Norfolk Southern Corp
08.2014 - 05.2020

Railroad Conductor

Genesee & Wyoming
10.2013 - 08.2014

Corporal

United States Marine Corps
10.2009 - 10.2013

High School Diploma -

Upper Arlington High School

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