Jorge Andres Ramirez (Andy)
Branch Small Business Banker
Oxnard,CA
Summary
Experienced, customer-focused Branch Small Business Banker and proven leader at building vibrant businesses by developing new business prospects and accounts while maintaining business client relationships. Dedicated to generating client goodwill and loyalty by developing key relationships with bank partners. Demonstrated leverage network of client contacts to increase understanding of business client needs and employ business and personal growth strategies.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Branch Small Business Banker
Wells Fargo Bank, N.A.
02.2022 - Current
- Delivered an outstanding experience to business clients by providing comprehensive and customized business banking solutions tailored to financial needs and circumstances of their businesses.
- Acquired, managed, and retained a portfolio of 250-500 business clients with annual revenue sales of $1 - $10 million and managed business credit opportunities up to approximately $1.5 million.
- Developed reputation as a trusted business manager by consistently exceeding customer expectations and providing sound financial guidance tailored to each business unique needs.
- Maintained strict adherence to bank policies, procedures, and compliance standards, minimizing risk and potential for financial loss.
- Identify personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Wealth Management, Home Lending, Branch sectors) to connect clients with specialists who can help meet their financial needs.
- Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships while following disciplined relationship development processes by identifying steps/strategies necessary to effectively maintain and build relationships.
Personal Banker
Wells Fargo Bank
01.2014 - 02.2022
- Proficient and effective in offering financial advice, opening accounts, and processing loans and transactions.
- Skilled in educating clients on banking products and services through personalized consultations.
- Client relationship management: Cultivated trust and loyalty through personalized financial solutions.
- Cross-selling expertise: Consistently exceeded sales targets by recommending products and services.
- Customer service excellence: Resolved inquiries and issues promptly to ensure client satisfaction.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
Education
High School Diploma -
Plainfield East High School
Plainfield, IL 08.2009 - 05.2013
Skills
Financial Planning
Exceptional customer service
Portfolio Management
Relationship Management
Commodity risk management
Strong communication
Timeline
Branch Small Business Banker
Wells Fargo Bank, N.A.
02.2022 - Current
Personal Banker
Wells Fargo Bank
01.2014 - 02.2022
High School Diploma -
Plainfield East High School
08.2009 - 05.2013