Jorge C De La Rosa Aguilar
Louisville,KY
Summary
Proven and efficient problem-solver, adept at enhancing customer satisfaction and streamlining operations at XPLS Logistic LLC. Excelled in fast-paced environments, leveraging strong teamwork and collaboration skills alongside expertise in time management. Achieved significant improvements in productivity and service quality, demonstrating a dependable and results-driven approach with a keen attention to detail. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Amazon DSP
XPLS Logistic LLC
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Warehouse Supervisor
Blanco De Ibiza LLC.
09.2022 - 08.2023
- Supervised shipping and receiving, distribution and workplace safety.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Automotive Mechanic
Self-employeed
05.2022 - 09.2022
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Changed vehicle oil and replaced filter.
- Followed established safety procedures and techniques when working under lifted vehicles.
Restaurant Supervisor
Pocho's Coffe
01.2018 - 03.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Enhanced team performance with regular evaluations and constructive feedback.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Education
Bachelor of Arts - Law Degree
University of Holguin, Cuba
CubaHigh School Diploma -
Jesus Menendez High School
Holguin, CubaSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Amazon DSP
XPLS Logistic LLC
10.2023 - Current
Warehouse Supervisor
Blanco De Ibiza LLC.
09.2022 - 08.2023
Automotive Mechanic
Self-employeed
05.2022 - 09.2022
Restaurant Supervisor
Pocho's Coffe
01.2018 - 03.2022
Bachelor of Arts - Law Degree
University of Holguin, Cuba
High School Diploma -
Jesus Menendez High School
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