Yunior Alexander Martinez Diaz
Waterbury,CT
Summary
Proven track record of enhancing customer satisfaction and team efficiency, notably with Highland Delivery Service LLC. Demonstrates exceptional organizational skills and a positive attitude, adept at managing deliveries and customer inquiries with professionalism. Excelled in roles requiring critical thinking and adaptability, significantly contributing to project completion and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Amazon DSP
Highland Delivery Service LLC
2024.03 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Loaded truck and properly secured items to prevent damage for deliveries.
Cleaning Helper
PBM LLC
2024.02 - 2024.03
- Increased client trust by handling valuable items responsibly while conducting cleaning duties.
- Collaborated effectively with team members to complete large-scale cleaning projects on time and within budget constraints.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Delivery Driver
3B Service LLC
2022.07 - 2023.12
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
Bachelor of Engineering Technology - Computer Engineering Technology
UNIVERSIDAD O&M SANTO DOMINGO
SANTO DOPMINGO DR09.2020
High School Diploma -
LICEO TV CENTRO LA GINA
DOMINICAN REPUBLIC06.2016
Skills
Flexible and Adaptable
Dependable and Responsible
Customer Service
Teamwork and Collaboration
Friendly, Positive Attitude
Organizational Skills
Critical Thinking
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Amazon DSP
Highland Delivery Service LLC
2024.03 - Current
Cleaning Helper
PBM LLC
2024.02 - 2024.03
Delivery Driver
3B Service LLC
2022.07 - 2023.12
Bachelor of Engineering Technology - Computer Engineering Technology
UNIVERSIDAD O&M SANTO DOMINGO
High School Diploma -
LICEO TV CENTRO LA GINA
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