Field Service Technician with extensive experience at plumbing , specializing in diagnosing complex plumbing issues and providing exceptional customer service. Proven ability to communicate effectively and collaborate within teams to achieve high-quality results. Committed to adhering to safety protocols while enhancing client satisfaction through technical expertise and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Field Service Technician
Strada
Winter Park, FL
09.2024 - 02.2025
Diagnosed problems with water heaters and other components of the system.
Responded quickly to emergency service requests from customers.
Educated customers on best practices for maintaining their home's plumbing system.
Responded promptly to customer inquiries regarding service requests.
Filled piping systems with water and air to test for leaks.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Modified piping systems with task-specific tools to complete preventive maintenance.
Installed gas appliances such as stoves, dryers, furnaces and water heaters according to safety codes.
Field Service Technician
Comprehensive Energy Services
Orlando, Florida
01.2022 - 01.2024
I Proudly provide my services in helping high value customers with their technical problems in different areas all throughout central Florida. I attend to on site and in office calls to cooperate with service coordinators in completing tasks and projects on time to fix a whole variety of issues in the business for the clients of our organization. I provide with my extend years of experience troubleshooting with top notch communication and high level of awareness in accounting and estimating financial projects with colleagues at the organization to provide high quality results to our customers in every aspect of the scope of work.
I attend everyday to the jobsite to cooperate with architectures, contractors and journeyman's of every trade to build successfully the determined infrastructure.
I follow all safety protocols guidelines and conduct professionally to reach the correct scope of practice.
Mechanical Engineer
Frank Gay Services
Winter Park, Florida
01.2020 - 01.2022
I provide my knowledge and expertise to journeyman's in the field to successfully resolve different issues in the residential and commercial industry.
I provide with excellent customer service to clients attending to their homes to inspect and diagnose different mechanical problems.
I cooperate with my team on multiple meeting to work on the correct scope of work and obtaining high quality results for the company best interests.
Mechanical Engineer
Nash Mechanical, Inc
Wildwood, Florida
01.2018 - 01.2020
Developed and tested mechanical components to ensure proper functioning.
Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
Researched, designed and installed mechanical products or equipment to meet requirements.
Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties.
Inspected equipment installations and repairs as necessary to ensure quality control.
Used CAD software to design and refine product concepts for manufacturability.
Developed and maintained project documentation, including specifications, test reports, and user manuals.