Veronica Zepeda

Dynamic and dedicated Medical Receptionist, skilled in accurate customer service, and adept at multitasking in fast-paced environments. Known for outstanding emotional intelligence and leadership, I thrive in a guided well improved & work priority settings that stands by accountability and facilitation , ensuring patient satisfaction and efficient operations while continuously seeking opportunities for professional growth. Efficient medical receptionist and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.

Bilingual Spanish & English