Summary
Overview
Work History
Education
Skills
Timeline
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Emily Dobbs

Emily Dobbs

Madison,Ga

Summary

Dedicated and focused ophthalmic tech/ office manager who excels at prioritizing, multitasking, and completing tasks in a fast-paced environment. Has great customer service skills and is overall compassionate towards patient needs. Can efficiently answer a high volume of incoming calls, handle in person inquiries from patients and coworkers with a smile on my face. Able to take charge when needed and can be a strong leader and teacher. In search of a long term work family that keeps pushing me to excel and expand my skills and potential.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Alliance family care
Covington , Georgia
08.2023 - 02.2024
  • Scheduling appointments
  • Phone triage
  • Checking patients in and out
  • Making referrals and ordering tests
  • Verifying insurance
  • End of the day revenue reports

Office manager

Georgia Center For Sight
Greensboro
01.2021 - 06.2022
  • Office management, troubleshooting, inventory, end of the day deposits, filing and billing, keeping office organized, customer service, phone triage, time management, scheduling meetings with reps.

Front desk/ ophthalmic tech

Georgia Center For Sight
Greensboro
08.2018 - 01.2021
  • Answering phones, scheduling, checking in/out, scanning documents, collecting payments filing insurances, end of the day deposits, working up patients for Dr., obtaining OCTs and visual fields, calling in prescriptions.

Education

Applied Behavioral Analysis - Behavioral Sciences

ATCC
Atlanta, Ga
04-2024

Cosmetology -

Siggers Apprenticing program
Tucker, Ga
06.2015

Medical Assisting and radiology certificate -

Sanford Brown college
Atlanta, Ga
04.2012

Diploma -

Grayson highschool
Grayson, Ga
05.2008

Skills

  • Great customer service skills
  • Dedicated
  • Fast learner
  • Good with time management
  • Self starter
  • Leadership skills
  • Compassionate
  • Pleasant phone personality
  • Works well with others
  • Organized and punctual
  • Able to multitask

Timeline

Medical Receptionist

Alliance family care
08.2023 - 02.2024

Office manager

Georgia Center For Sight
01.2021 - 06.2022

Front desk/ ophthalmic tech

Georgia Center For Sight
08.2018 - 01.2021

Applied Behavioral Analysis - Behavioral Sciences

ATCC

Cosmetology -

Siggers Apprenticing program

Medical Assisting and radiology certificate -

Sanford Brown college

Diploma -

Grayson highschool

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Emily Dobbs