Jorge Gerardo Chavira
Brownsville,TX
Summary
Results-oriented Team Leader skilled in performance tracking, workflow coordination, and conflict resolution. Enhances team productivity and client service through strategic planning and KPI development. Experienced in supervising, training, and motivating teams, with strengths in project management and communication. Committed to driving organizational success by implementing training and morale-building techniques to elevate employee engagement.
Overview
15
15
years of professional experience
Work History
Team Leader
Johnson Controls
Weslaco, Texas
09.2023 - Current
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Executed opening, closing, and shift change functions daily to uphold operational standards.
- Implemented strategic plans to enhance team performance and productivity.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Addressed customer complaints effectively while ensuring high-quality customer service.
- Led team in daily operations to ensure project completion and efficiency.
- Coordinated workflow by assigning tasks to leverage team strengths and skills.
Warehouse Supervisor
Roser & J. Cowen Logistical Services
Brownsville, Texas
04.2011 - 09.2023
- Supervised daily warehouse operations and team performance, ensuring alignment with operational goals at Roser & J. Cowen.
- Managed shipping schedules and coordinated with logistics teams for timely deliveries.
- Coordinated inventory management and ensured accurate stock levels in the facility.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Implemented process improvements to enhance workflow and reduce delays.
- Led team meetings to communicate goals, updates, and operational changes effectively.
- Developed strategies to enhance operational efficiencies, streamlining processes within the warehouse.
- Led warehouse layout optimization projects, enhancing workflow and maximizing space utilization.
- Analyzed data from reports generated by Warehouse Management System software.
Education
Bachelor of Science - TRANSPORTATION ENGINEER
INSTITUTO POLITECNICO NACIONAL
MEXICO DF08-1998
Skills
- Team leadership
- Performance tracking
- KPI development
- Workflow coordination
- Process improvement
- Resource allocation
- Conflict resolution
- Problem-solving
- Client service
- Risk management
- Coaching
- Teamwork and collaboration
- Leadership
Languages
Spanish
Professional
Timeline
Team Leader
Johnson Controls
09.2023 - Current
Warehouse Supervisor
Roser & J. Cowen Logistical Services
04.2011 - 09.2023
Bachelor of Science - TRANSPORTATION ENGINEER
INSTITUTO POLITECNICO NACIONAL