Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
Timeline
Generic

Jorge L Camacho

Calexico,CA

Summary

Skill-rich background that demonstrates my commitment to a workplace along with significant experience that demonstrates my ability to take charge, make decisions, and maintain composure in stressful situations. I am a responsible individual. Known for being a man of integrity, i am eager to ethically meet daily and long term goals. My ability to adjust to any type of work environment has allowed me to develop a strong sense of responsibility and good character. Given the opportunity, i can expand my knowledge and contribution to my community alongside earning a promising career.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr Mobile Expert (Key Holder/Supervisor)

T-Mobile
08.2019 - Current


  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Contributed a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Boosted sales performance with personalized recommendations tailored to each customers’ unique needs.
  • Led product training sessions for new team members, fostering a supportive learning environment and increasing staff expertise.
  • Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
  • Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
  • Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
  • Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
  • Collaborated closely with management to develop strategies aimed at improving store KPIs such as revenue growth and customer satisfaction scores.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
  • Collaborated with team members to achieve monthly sales targets.
  • Designed robust security protocol, enhancing protection against data breaches.
  • Collaborated with UI designers to refine mobile app aesthetics, resulting in higher user retention rates.
  • Spearheaded development of award-winning mobile application, elevating company's brand recognition.

Sales Supervisor

Sprint
11.2016 - 08.2019
  • Consistently achieved sales targets by monitoring team performance and adjusting strategies.
  • Promptly resolved escalated customer issues, ensuring timely resolution and client satisfaction.
  • Cultivated strong relationships with key clients, boosting repeat business and revenue growth.

Sales Lead

GameStop
10.2013 - 10.2016
  • Increased sales and customer satisfaction through personalized servicing.
  • Upsold warranties and complementary products through persuasive marketing
  • Performed inventory control procedures to manage stock.

Education

Associate of Science - Accounting

Imperial Valley College
Imperial, CA

Associate of Science - Economics

Imperial Valley College
Imperial, CA

Associate of Science - Business Administration

Imperial Valley College
Imperial, CA

Skills

  • Public Speaking
  • Sales mastery
  • IT literacy
  • Quality assurance
  • Operational efficiency
  • Adherence to high customer service standards
  • Exceptional interpersonal communication
  • Conflict resolution techniques
  • Team building and leadership
  • Safety program assessments

Languages

English
Spanish

Accomplishments

    Enrolled and oversaw a grant awarded to the Calexico Fire Department for $5M USD as part of a T-Mobile giveback-to-community initiative

Affiliations

Knights of Columbus

Certification

OSHA30- GENERAL INDUSTRY (upd.2025)

Timeline

Sr Mobile Expert (Key Holder/Supervisor)

T-Mobile
08.2019 - Current

Sales Supervisor

Sprint
11.2016 - 08.2019

Sales Lead

GameStop
10.2013 - 10.2016

Associate of Science - Accounting

Imperial Valley College

Associate of Science - Economics

Imperial Valley College

Associate of Science - Business Administration

Imperial Valley College

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