JORGE MIGUEL BAEZ GARCETE
Vail,CO
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience.
Working in hospitality industry for 4 years.
Charming, determinate and positive.
Overview
3
3
years of professional experience
Work History
Host, Server, Busser
Junior's Restaurant & Bakery
07.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Front Desk Agent
New York Marriott Marquis Hotel
09.2023 - 12.2023
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Check cleaning of the rooms.
Busser, Server, Food Runner
The Little Diner
05.2022 - 08.2023
- Taking orders, make traditional drinks
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Busser, Server, Bartender
Lola Restaurant
05.2022 - 08.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Server, Busser, Bartender, Host
Mariachi, Mexican Restaurant
11.2020 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
GED -
LA GUARDIA
Manhattan, NY10.2023
Skills
- Guest Services
- Lobby Auditing
- Credit and Cash Payments
- Safety and Security Procedures
- Hospitality Service
- Telephone Reservations
- Cash Handling
- Menu Memorization
- Dining Area Maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Guarani
Native or Bilingual
Portuguese
Full Professional
Timeline
Front Desk Agent
New York Marriott Marquis Hotel
09.2023 - 12.2023
Host, Server, Busser
Junior's Restaurant & Bakery
07.2023 - 12.2023
Busser, Server, Food Runner
The Little Diner
05.2022 - 08.2023
Busser, Server, Bartender
Lola Restaurant
05.2022 - 08.2022
Server, Busser, Bartender, Host
Mariachi, Mexican Restaurant
11.2020 - 01.2022
GED -
LA GUARDIA
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