Jorgia Nascimento
Fort Pierce,United States
Summary
Outgoing and dependable server with 4+ years in customer service and BOH roles. I specialize in creating meaningful experiences for guests, being extremely detail oriented, and cultivating a culture of unity with my team. Committed to upholding company standards and exceeding customer expectations. Aiming to bring integrity and dedication to the server position; leveraging a strong foundation in hospitality and a passion for delivering exceptional dining experiences.
Overview
5
5
years of professional experience
Work History
Sales Advocate
Cricket
Port Saint Lucie, United States
11.2024 - Current
- Memorize all plans, bundles and pricing of phones.
- Maintain up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Effective problem-solving skills to quickly resolve customer complaints.
- Utilize sales techniques and strategies to build customer relationships and close sales.
- Manager - Carlos Fournier 507-219-0179
Server
Cracker Barrel
Fort Pierce, United States
04.2023 - Current
- Maintain a hygienic work space to ensure standards are upheld.
- Make certain all items in sector are stocked and have proper labels, ensuring that older product is used before new product.
- Effectively multitask while managing parties, receiving orders, and delivering orders in a pertinent manner.
- Collaborate with fellow employees and management for seamless communication and service.
- Build rapport with guests to create connections with them ensuring a positive experience.
- Demonstration of up-selling techniques that increase revenue.
- Manager - Mariah Erickson 772-267-2304
Barista
Starbucks
Fort Pierce, United States
07.2020 - 05.2023
- Assist customers in the selection of beverages and products, ensuring their preferences and dietary restrictions are accurately met.
- Operate cash register(s), processed transactions, and handled customer inquiries and complaints with mindfulness.
- Memorize more than 300 drink variations.
- Operate multiple POS
- Manager - Jorge Estrada Starbucks 772-971-4230
Education
Certificate - Servesafe
Cracker Barrel
Fort Pierce04-2023
Highschool Diploma -
Westwood
Fort Pierce05-2022
Skills
- Dependable
- Communication
- Task prioritization
- Multitasking
- Team collaboration
- Critical thinking
- Sales training
Timeline
Sales Advocate
Cricket
11.2024 - Current
Server
Cracker Barrel
04.2023 - Current
Barista
Starbucks
07.2020 - 05.2023
Certificate - Servesafe
Cracker Barrel
Highschool Diploma -
Westwood