Jorgjiano Proko
Summary
Reliable and upbeat. Successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Fit Specialist
Propr Fit
06.2023 - Current
- Execute daily operational tasks, including maintaining a clean store, meticulous inventory management, and responsible for opening and closing the store.
- Demonstrate exceptional interpersonal skills, effectively evaluating and communicating with a diverse customer base.
- Proficiently sell and provide expert guidance on footwear and orthotic products, tailored to individual customer needs.
- Acquired extensive knowledge of lower extremity pathologies and their treatment through appropriate footwear and orthotics, enhancing the store's customer service and product recommendations.
Auto Detailing Specialist
Proko Auto Detailing
05.2022 - Current
- Conducted comprehensive interior and exterior vehicle detailing, ensuring vehicles consistently looked their best.
- Provided exceptional customer service by explaining detailing services, promptly responding to inquiries, and effectively addressing customer concerns.
- Stayed current with industry trends and best practices in auto detailing, consistently enhancing skills to deliver top-notch services.
- Developed and executed an assertive online marketing campaign that significantly contributed to increased sales and business growth.
Fit Specialist/Sales Associate
New Balance Westchester
04.2021 - 06.2023
- Provided exemplary customer service through attention to detail by addressing individual customer needs and suggesting the correct products to address podiatric issues
- Built lasting relationships between the store and local customers by providing a customer-centric service approach to selling, that valued customer experience over items purchased during initial visit
- Promoted positive brand image to customers through quality service and personalized experience
Education
BBA - Finance
Iona University
New Rochelle, NY05.2025
Skills
- Proficiency in Microsoft Excel and PowerPoint
- Experienced in Adobe PDF and Express
- Strong customer service skills
- Knowledgeable in weight-bearing and gait evaluation
- Payroll
- Teamwork and Collaboration
Timeline
Fit Specialist
Propr Fit
06.2023 - Current
Auto Detailing Specialist
Proko Auto Detailing
05.2022 - Current
Fit Specialist/Sales Associate
New Balance Westchester
04.2021 - 06.2023
BBA - Finance
Iona University
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