Joriane Saintvil
Miami,US
Summary
Learning Ambassador with 5+ years of expertise in fostering positive associate-manager relationships and ensuring operational efficiency. Proficient in practice management, performance evaluations, and process improvement, .Committed to enhancing employee performance through effective training and mentorship, leveraging skills in customer service and business strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon
Opa Locka, FL
10.2020 - 10.2025
- Quickly fulfill orders to meet organizational challenges and objectives
- Provide constructive feedback on employee performance during training sessions.
- Document training activities, including attendance and feedback, for accurate records.
- Maintain up-to-date trainee progress records, and regularly update management.
- Support trainers to ensure effective course delivery and participant engagement.
Cashier Team Lead
President Supermarket
Miami, FL
06.2019 - 07.2020
- Answered customer inquiries, enhancing overall satisfaction and store reputation
- Efficiently scanned, priced, and bagged groceries, minimizing wait times at checkout
- Monitored cash drawers to ensure adequate cash supply, preventing shortages
- Processed refunds for damaged merchandise, maintaining customer trust and loyalty
- Supervised cashier team to ensure efficient customer service and accurate transactions.
Education
Bachelors Degree - Bachelor's in Health Service Administration
Florida International University
Miami, FL08-2025
A.A,Business Administration -
Miami Dade College
Miami, FL07.2023
High School Diploma -
North Miami Beach High School
North Miami Beach, FL01.2020
Skills
- Problem Solving
- Data Collection
- Data Analysis
- Microsoft Excel
- Computer Skills
- Practice Management
- Business Strategies
- Performance Evaluations
- Performance Improvement
- Policy Implementation
- Training
- Financial Reporting
- Budgeting
- Time management
Certification
- Business Industry Operations
- Business Specialist
- Managerial Accounting & Financial accounting
- Process improvement & budgeting
Timeline
Learning Ambassador
Amazon
10.2020 - 10.2025
Cashier Team Lead
President Supermarket
06.2019 - 07.2020
Bachelors Degree - Bachelor's in Health Service Administration
Florida International University
A.A,Business Administration -
Miami Dade College
High School Diploma -
North Miami Beach High School