Joric Fowler
Pittsburgh,PA
Summary
Dynamic professional with a focus on security and customer service. Proven ability to enhance safety protocols and improve guest experiences, contributing to increased customer satisfaction. Open to opportunities in varied environments, with a commitment to adaptability and continuous learning.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Security Officer
Allied Universal
Pittsburgh, PA
02.2026 - Current
- Monitored surveillance cameras and exits to ensure property security.
- Conducted regular patrols to identify potential security risks.
- Responded quickly to emergencies, adhering to established protocols.
- Investigated alarms, executing follow-up actions to resolve security concerns.
- Documented incidents for security and loss prevention, ensuring accurate records.
- Trained new security personnel on procedures and policies.
- Welcomed guests entering and exiting, fostering a positive environment.
- Verified parking permits, ticketing or towing unauthorized vehicles.
Cashier/Cook
getgo
Pittsburgh, Pennsylvania
01.2025 - 12.2026
- Processed high-volume customer transactions with accuracy, ensuring customer satisfaction at convenience store.
- Assisted customers with product selection and inquiries, enhancing their shopping experience.
- Prepared fresh food items adhering to safety and quality standards.
- Maintained cleanliness and organization in cooking and serving areas.
Amazon Delivery Driver
Streamline Logistics
Corapolis, PA
03.2025 - 03.2026
- Delivered packages safely and efficiently, ensured compliance with regulations, and fostered positive customer interactions while collaborating with multiple DSPs.
- Delivered packages efficiently across designated routes using company vehicles.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated with dispatch to confirm delivery schedules and route changes.
Walmart Remodel
Quest service group
Hattiesburg, MS
12.2024 - 06.2025
- Executed comprehensive remodel of several Walmart stores, enhancing shopping experience and increasing foot traffic by 20%.
- Coordinated installation of new fixtures and displays to streamline store layouts and improve product visibility, contributing to increased sales in key departments.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier/ Prep/ Cook
Subway
Hattiesburg, MS
02.2025 - 04.2025
- Managed cash register operations during busy shifts, ensuring smooth transactions and customer satisfaction, contributing to a 10% increase in repeat visits.
- Streamlined the sandwich assembly process, reducing average prep time by 15%, which allowed us to serve customers faster during peak hours and improve overall efficiency.
- Prepared fresh ingredients daily according to company standards, maintaining product quality and enhancing customer dining experience.
- Trained new staff on food safety practices and customer service protocols, creating a knowledgeable team that received consistent positive feedback from guests.
Barista
Starbucks
Hattiesburg, MS
08.2024 - 12.2024
- Managed multiple stations to ensure smooth business operations.
- Crafted high-quality beverages according to customer preferences and Starbucks standards.
- Provided exceptional customer service while managing high-volume orders during peak hours.
- Maintained cleanliness and organization of the workspace and equipment for safety compliance.
Starbucks Barista
Target
Baton Rouge, LA
05.2022 - 10.2023
- I currently work as a Starbucks barista, here it's all about Organized tasks to maintain smooth operations in a fast-paced environment., Managed time to maximize output during shifts. and Delivered excellent customer service by promptly addressing customer needs..
- Prepared and served a variety of beverages to customers efficiently.
- Maintained cleanliness and organization of the coffee bar area consistently.
- Assisted customers in selecting products and answering their questions.
FedEx Package Handler
FedEx Ground
Baton Rouge, LA
03.2022 - 10.2023
- Sorted and handled packages for distribution, loaded trucks with packages, organized unidentified packages
- Sorted packages by size and destination for efficient distribution.
- Operated conveyor systems to move packages through sorting processes.
- Loaded trucks with sorted packages for timely deliveries.
Security Officer
U.S. associates securities
Baton Rouge, LA
12.2018 - 04.2019
- Inspected premises for security issues, secured location, and maintained cleanliness in surrounding areas to ensure a safe environment.
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Conducted regular patrols to identify and address security vulnerabilities.
- Responded swiftly to incidents, maintaining order and reporting details accurately.
Team Member
Circle K
Baton Rouge, LA
06.2018 - 12.2018
- Delivered customer service and managed cashier duties while ensuring store cleanliness and organization.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed transactions efficiently.
Medical Administrative Assistant Program
Inland Empire Job Corps
San Bernardino, CA
07.2017 - 03.2018
- Delivered customer service in a high-volume retail setting.
- Managed patient scheduling and appointment coordination for medical staff.
- Assisted in maintaining accurate medical records and data entry.
- Handled patient inquiries and provided information about services offered.
Medical Administrative Assistant Intern
Cornerstone Medical Group
San Bernardino, CA
01.2018 - 02.2018
- Greeting patients, physical therapy, Facilitated timely communication by sending patient documents via fax., Maintained accurate and accessible documentation by organizing and filing patient records., electrotherapy, ultrasounds, including hot packs for patients.
- Managed appointment scheduling for patients and healthcare providers.
- Assisted in maintaining patient records using electronic health record systems.
- Communicated with patients regarding insurance verification and billing inquiries.
Sales Associate
Forever 21
Baton Rouge, LA
06.2016 - 05.2017
- Greeted customers to create welcoming shopping environment, Executed sales transactions accurately to ensure customer satisfaction, Managed cash drawer operations, Balanced cash drawer at end of shift, Provided exceptional customer service to foster repeat business
- Assisted customers with product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Operated cash register, processed transactions, and handled customer inquiries efficiently.
Team Member/Cashier
Smoothie King
Baton Rouge, LA
04.2016 - 06.2016
- Engaged customers to deliver exceptional service and product knowledge.
- Resolved customer inquiries and complaints through effective communication with customers, employees, and vendors.
- Prepared customized smoothies according to customer preferences and company recipes.
- Operated blenders, juicers, and equipment safely and efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to streamline processes and improve operational workflows.
- Assisted in multiple stations to support team operations. to meet team needs.
Crew Member/Cook
McDonald's
Baton Rouge, LA
08.2015 - 11.2015
- Prepared and cooked menu items using standardized recipes, ensuring quality and consistency in every dish.
- Trained new crew members on cooking procedures and best practices, fostering a knowledgeable and capable team.
- Operated kitchen equipment safely and efficiently during food preparation.
- Maintained organized and clean workstations during shifts, enhancing safety and operational efficiency.
Burger King Crew Member
Burger King
, NC
11.2014 - 03.2015
- Provided exceptional customer service during peak meal periods, enhancing customer satisfaction and loyalty.
- Accurately operated cash register and processed customer transactions, contributing to efficient service flow.
- Prepared food items according to company standards and recipes, ensuring quality and consistency.
- Maintained clean work areas and sanitized equipment to uphold safety protocols.
Education
High School Diploma -
Siatech
San Bernardino, CA03-2018
High school equivalency -
Inland Empire Job Corps
San Bernardino, CA03-2018
Skills
- Commercial cleaning
- Security
- English
- Dancing
- Driving
- Vital signs
- Medical records
- Childcare
- Warehouse experience
- Long term care
- Working with children
- HIPAA
- Heavy lifting
- Data entry
- Patient care
- Cleaning
- Medical imaging
- Communication skills
- GPS
- Swimming
- Commercial driving
- Delivery driver experience
- Materials handling
- Microsoft Excel
- Gymnastics
- Cheerleading
- Surveillance monitoring
- Incident reporting
- Emergency response
- Risk assessment
- Loss prevention
- Employee training
- Time management
- Effective communication
- Bomb threat procedures
- Active shooter training
- Patrol operations
Personal Information
- Driving License: Non-CDL Class C, CDL A
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
AED Certification, Certified Medical Assistant, CPR Certification, First Aid Certification, Non-CDL Class C, Driver's License, CDL A, Food Handler Certification
Timeline
Security Officer
Allied Universal
02.2026 - Current
Amazon Delivery Driver
Streamline Logistics
03.2025 - 03.2026
Cashier/ Prep/ Cook
Subway
02.2025 - 04.2025
Cashier/Cook
getgo
01.2025 - 12.2026
Walmart Remodel
Quest service group
12.2024 - 06.2025
Barista
Starbucks
08.2024 - 12.2024
Starbucks Barista
Target
05.2022 - 10.2023
FedEx Package Handler
FedEx Ground
03.2022 - 10.2023
Security Officer
U.S. associates securities
12.2018 - 04.2019
Team Member
Circle K
06.2018 - 12.2018
Medical Administrative Assistant Intern
Cornerstone Medical Group
01.2018 - 02.2018
Medical Administrative Assistant Program
Inland Empire Job Corps
07.2017 - 03.2018
Sales Associate
Forever 21
06.2016 - 05.2017
Team Member/Cashier
Smoothie King
04.2016 - 06.2016
Crew Member/Cook
McDonald's
08.2015 - 11.2015
Burger King Crew Member
Burger King
11.2014 - 03.2015
High School Diploma -
Siatech
High school equivalency -
Inland Empire Job Corps