Summary
Overview
Work History
Education
Skills
Timeline
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Jorja Eischen

Oklahoma City,OK

Summary

Dynamic Retail Sales Associate with a proven track record at Jerry’s Artarama, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective conflict resolution and efficient transaction processing. Recognized for boosting sales conversion rates by promoting special offers and fostering strong client relationships, driving loyalty and repeat business.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Jerry’s Artarama
Oklahoma City, OK
08.2023 - Current
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

Putnam City North
Oklahoma City, OK
05.2023

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Reliability and punctuality
  • Store opening and closing
  • Retail sales
  • Flexible schedule
  • Money handling
  • Product knowledge
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Phone etiquette
  • Retail store operations
  • POS system operations
  • Conflict resolution
  • Customer needs assessment
  • Transaction processing
  • Stock replenishment
  • Display setup
  • Product recommendations
  • Independent judgement

Timeline

Retail Sales Associate

Jerry’s Artarama
08.2023 - Current

Putnam City North
Jorja Eischen