Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

JORJA THOMPSON

Pembroke,NC

Overview

3
3
years of professional experience

Work History

Community Assistant/Leasing Agent

The View/The Commons at Pembroke
10.2022 - Current
  • As a community assistant I provided help and reliable customer service, enforce community standards and promote a positive living environment for all residents at the properties
  • I was also responsible for front desk responsibilities as well as helping residents with everyday troubles
  • As Leasing agent, I followed up with leasing applications as well as finding them a suitable apartment unit and answering any questions they had
  • I also help with renewal phone calls as well as helping with pre-leasing for the next leasing term
  • Promoted a positive living environment for residents through effective communication and conflict resolution.

Manager/Keyholder

Bath and Body Works
11.2021 - 09.2022
  • As a manager at Bath and Body Works I was responsible for opening and closing the store, training new employees, ensuring a safe work environment and also making sure every customer’s needs were met and they were satisfied
  • Being a manager taught me more about being responsible and also taught me better leadership skills.
  • I was also responsible for customer service and complaints to make sure every customer got the best eperience possible

Sales Associate

Bath and Body Works
11.2021 - 09.2022
  • At Bath and Body Works, I was responsible for greeting customers and also helping them with any needs and concerns
  • I was responsible for helping run registers at the front of the store and also helping with stock in the back of the store.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

UNCP Book Store sales associate

Follett Company
06.2021 - 09.2021
  • During my time at the Book Store, I was responsible for running cash registers, helping customers with all of their needs and questions about apparel and textbooks
  • I was also responsible for helping stock and fill online orders and help distribute them.
  • Built strong relationships with customers through personalized assistance and follow-up communication.

Education

ROBESON COMMUNITY COLLEGE

Health Sciences

University of North Carolina At Pembroke
Pembroke, NC

High School Diploma -

Purnell Swett High School
01.2019

Skills

  • Hard Worker
  • Reliable
  • Multi-tasker
  • Can work under stressful situations
  • Problem Solving
  • Patient
  • Team Work
  • Willingness to Learn
  • Active Listening
  • Customer Service
  • Multitasking Abilities
  • Record Keeping
  • Knowledge of Medical Information

References

Lo Robinson, Lo.robinson@cardinalgroup.com

Volunteer Experience

  • Former member of Zeta Tau Alpha at the University of North Carolina at Pembroke. Held/holding many leadership positions throughout my membership
  • Sunday School teacher at my church on Sunday Mornings
  • Volunteer with my church sometimes during our once-a-month food pantry

Timeline

Community Assistant/Leasing Agent

The View/The Commons at Pembroke
10.2022 - Current

Manager/Keyholder

Bath and Body Works
11.2021 - 09.2022

Sales Associate

Bath and Body Works
11.2021 - 09.2022

UNCP Book Store sales associate

Follett Company
06.2021 - 09.2021

ROBESON COMMUNITY COLLEGE

Health Sciences

University of North Carolina At Pembroke

High School Diploma -

Purnell Swett High School

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