Summary
Overview
Work History
Education
Skills
Timeline
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Emma Walters

Cincinnati,OH

Summary

A recent graduate from North Carolina State University with a BA in Interpersonal and Organizational Communications. Passionate about serving others, with experience in community engagement, donor outreach, and service-oriented roles. Skilled in communication, relationship-building, and creative problem-solving, proven to learn quickly and adapt to new tools and environments. Authorized to work in the US for any employer.

Overview

6
6
years of professional experience

Work History

Community Assistant/Leasing Agent

Uncommon Raleigh Apartments
09.2022 - 06.2023
  • Managed incoming inquiries via phone, email, and in-person, ensuring prompt and professional communication with prospects and residents.
  • Scheduled and coordinated tours and appointments, aligning availability across team calendars and client preferences.
  • Organized and tracked leads, following up on applications and resident needs to maintain high occupancy rates.
  • Handled administrative duties including office opening/closing, inventory management, mail handling, and event support.
  • Collaborated with internal teams to streamline office systems and support effective lease tracking and customer service.

Activities Assistant

Traditions at Camargo
01.2024 - Current
  • Lead daily activities for residents’ well-being in senior living setting.
  • Manage three programs focused on brain function, physical wellness, and creative expression.
  • Communicate with residents, families, and care teams to align activities with individual needs.
  • Execute programs including material prep, setup, facilitation, and cleanup while ensuring professionalism.
  • Encourage resident engagement through clear communication and compassionate presence.
  • Maintain records of participation and feedback to inform planning and improvements.
  • Organize events and outings, coordinating logistics for community involvement.
  • Provide emotional support to enhance residents' quality of life through personal interaction.

Dining Staff

Traditions at Camargo
01.2024 - Current
  • Provide exceptional meal service to residents, ensuring dietary preferences and medical needs are met.
  • Resolve customer concerns promptly and professionally to ensure a positive dining experience.
  • Assist in the setup and breakdown of dining areas for a seamless transition between services.
  • Manage multiple tasks simultaneously while maintaining a high level of professionalism and efficiency.
  • Worked flexible hours across night, weekend, and holiday shifts.

Event Staff

EATS2SEATS LLC
05.2023 - 09.2023
  • Performed various roles, including food running, meal preparation, cashier duties, and beer service during high-profile events.
  • Delivered exceptional customer service during large sporting events and concerts.
  • Processed transactions efficiently while maintaining clear communication and a positive attitude to meet the needs of customers.
  • Assisted in the setup and breakdown of special events, ensuring all equipment and materials were properly organized.
  • Monitored inventory levels, ensuring adequate supplies for multiple simultaneous events.

After-School Program Leader

West Market Street United Methodist Church
01.2019 - 08.2019
  • Managed a group of 20+ children, prioritizing their safety, well-being, and enjoyment throughout each session.
  • Organized and led enriching field trips, ensuring both educational value and entertainment for the children.
  • Collaborated with parent and adult volunteers to facilitate smooth operations and effective program management.
  • Organized creative craft activities to inspire imagination and hands-on learning.

Education

Bachelor of Arts - Communication

North Carolina State University
Raleigh, NC
05.2024

Skills

  • Client Communication & Relationship Building
  • Scheduling & Administrative Coordination
  • Adaptability and flexibility
  • Teamwork and collaboration

Timeline

Activities Assistant

Traditions at Camargo
01.2024 - Current

Dining Staff

Traditions at Camargo
01.2024 - Current

Event Staff

EATS2SEATS LLC
05.2023 - 09.2023

Community Assistant/Leasing Agent

Uncommon Raleigh Apartments
09.2022 - 06.2023

After-School Program Leader

West Market Street United Methodist Church
01.2019 - 08.2019

Bachelor of Arts - Communication

North Carolina State University

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