Jorrell Massey
Glenside,PA
Summary
Dedicated and reliable Teacher with over 6 years of experience supporting early childhood education in structured learning environments. Experienced in classroom instruction support, child supervision, and creating safe, nurturing spaces that promote social and emotional development. Strong communicator and team player with additional customer service experience in fast-paced retail settings
Overview
26
26
years of professional experience
Work History
Teacher
Little Shepherds Christian Learning Center
Philadelphia, PA
10.2023 - Current
- Support daily classroom instruction and supervise children in a structured learning environment
- Assist with age-appropriate educational activities, lessons, and learning routines
- Maintain a safe, clean, and nurturing classroom environment
- Encourage positive social, emotional, and behavioral development
- Collaborate with staff to support daily classroom and center operations
Teacher
Future Leaders Christian Learning Center
Philadelphia, PA
02.2018 - 10.2023
- Supported classroom instruction and supervised children in an early childhood education setting
- Assisted with lesson preparation, educational activities, and classroom routines
- Ensured student safety and followed center policies and procedures
- Monitored student behavior and encouraged positive social development
- Communicated effectively with staff and families as needed
Sales Associate
Käthe Wohlfahrt
Philadelphia, PA
10.2017 - 01.2018
- Delivered personalized customer service in a high-traffic, tourist-focused retail environment
- Assisted customers with product selection, gift recommendations, and purchases
- Operated POS systems and handled cash and card transactions accurately
- Managed high customer volume during peak holiday season
- Maintained organized merchandise displays and supported restocking
Active Specialist
Macy's
Philadelphia, PA
09.2016 - 06.2017
- Acknowledge customers in a friendly and helpful manner
- Handle all returns courteously and professionally
- Suggest additional merchandise to compliment customer selection and engage the customer
- Be aware of back stock and fill as needed
- Maintain a professional attitude
- Perform other duties as needed
Sale associate
Macy's
Philadelphia, PA
06.2007 - 09.2016
- Customer service
- Offering suggestions to related or accessories
- Understand and maintain department standards: neat and organized wrap stands, fitting room
- Men's Collection/ Young Men's Department
Ralph Lauren Specialists
Macy's
Philadelphia, PA
06.2007 - 09.2016
- Acknowledge customers in a friendly and helpful manner within 30 seconds of their ent into the area
- Develop a high level of product knowledge for the merchandise in the department by reading vendor tags, pamphlet, and attending training classes in order to communicate it to the customer
- Suggest additional merchandise to compliment customer selection and engage the customer
- Maintain a professional attitude with sincerity and enthusiasm
- Be aware of back stock and fill as needed
- Understand and maintain department standards; neat and organized, fitting room
Food Service Worker / Supervisor
Wyncote Church Home
Wyncote, PA
02.2000 - 12.2006
- Serve and prepare food for residents at a retirement home
- Assist with dietary needs of the residents
- Supervisors maintain and prepared and served with level of service
- Assist with resident satisfaction, staffing and training
Utility Cleaner / Dishwasher
Wyncote Church Home
Wyncote, PA
01.2000 - 01.2000
- Performed various maintenance duties as needed
- Stocked food, condiments and other supplies in the stock area
- Cleaned utensils and equipment to maintain sanitary conditions
- Swept and mopped various areas in the facility
Education
High School Diploma - undefined
Cheltenham High School
Wyncote, PAAssociate of Arts - Liberal Arts
Manor College
Jenkintown, PAAssociate of Arts - Fashion Marketing
The Art Institute of Philadelphia
Philadelphia, PASkills
- Education & Child Development
- Classroom Instruction Support
- Early Childhood Development
- Child Supervision
- Educational Activities & Lesson Support
- Behavior Management
- Safety & Cleanliness Standards
- Professional Skills
- Communication
- Team Collaboration
- Time Management
- Organization
- Patience & Reliability
- Adaptability
- Customer Service
- Cash Handling
- POS Systems
- Problem Solving
Timeline
Teacher
Little Shepherds Christian Learning Center
10.2023 - Current
Teacher
Future Leaders Christian Learning Center
02.2018 - 10.2023
Sales Associate
Käthe Wohlfahrt
10.2017 - 01.2018
Active Specialist
Macy's
09.2016 - 06.2017
Sale associate
Macy's
06.2007 - 09.2016
Ralph Lauren Specialists
Macy's
06.2007 - 09.2016
Food Service Worker / Supervisor
Wyncote Church Home
02.2000 - 12.2006
Utility Cleaner / Dishwasher
Wyncote Church Home
01.2000 - 01.2000
High School Diploma - undefined
Cheltenham High School
Associate of Arts - Liberal Arts
Manor College
Associate of Arts - Fashion Marketing
The Art Institute of Philadelphia