Seasoned Tax Preparer specialized in individual and joint returns, delivering accurate tax filings and guiding clients in understanding financial histories. Resourceful Solar Panel Installer experienced in setting up photovoltaic modules, addressing technical challenges, and training team members to ensure safe installations. Committed to providing exceptional customer service while efficiently managing installations under pressure.
Overview
2
2
Languages
1
1
Certification
24
24
years of professional experience
Work History
Solar Panel Installer
Solve Energy
09.2024 - Current
Troubleshot mechanical and electrical issues to restore production and prevent downtime.
Monitored equipment performance and adjusted controls to maintain stable energy operations.
Calibrated instrumentation and verified readings for accurate operational control.
Performed routine inspections, identifying hazards and supporting safe work practices.
Increased company reputation with excellent customer feedback after delivering consistent high-quality service.
Continuously updated knowledge on industry trends and best practices, attending training sessions to enhance driving and operational skills.
Adapted quickly to changing circumstances during deliveries, managing unforeseen obstacles without compromising quality of service or safety standards.
Maintained a safe driving record, adhering to all traffic rules and regulations.
Navigated various terrains and weather conditions, ensuring accurate water deliveries in rural areas.
Operated machinery to maintain consistent production output and product quality.
Monitored equipment performance and adjusted controls to prevent line disruptions.
Inspected finished parts for defects and verified compliance with specifications.
Performed routine maintenance to reduce downtime and extend equipment reliability.
Calibrated equipment settings to support accurate, repeatable production results.
Followed safety procedures and maintained clean, organized work areas.
Trained team members on machine operation, setup procedures, and quality checks.
Operated machining equipment safely with a team of operators.
Tax Preparer/Notary/DACA Filings
JPB Consulting Services
04.2011 - Current
Perform tax and accounting services for 100-250 clients
Served as a licensed and certified notary public, facilitating document authentication.
Provided DACA filing support services to clients seeking assistance.
Assisted seasonal migrant workers with acculturation and access to economic and social support resources.
Assist seasonal migrant workers with acculturation and finding economic and social supports
Stored completed returns and related documents in compliance with company procedures and business regulations.
On-Site Repair & Support: Data Back-up, Network Setup Printer Setup,
File Sharing Setup, hardware and software installations
Liaised between clients and tax authorities, ensuring effective communication with IRS representatives.
Water Truck Driver
Mountain States Construction
03.2022 - 06.2024
Operated water truck to control dust and maintain safe work conditions on construction sites.
Delivered water to job sites, supporting grading, roadwork, and earthmoving operations.
Coordinated with supervisors and equipment operators to adjust watering schedules for changing site conditions.
Inspected truck fluid levels, hoses, and spray systems before daily routes to ensure reliable performance.
Maintained compliance with safety procedures, traffic rules, and site access requirements while driving equipment.
Monitored road surfaces and dust levels to determine appropriate application during active construction phases.
Performed basic preventive maintenance and reported mechanical issues to reduce downtime.
Assisted crews by positioning truck efficiently around equipment, work zones, and haul routes.
Conducted thorough pre-trip inspections to ensure the safety of the vehicle, equipment, and cargo before each journey.
Ensured optimal truck performance with regular maintenance checks and addressing issues promptly.
Help Desk Technician
New Mexico State University Department Of English
09.2021 - 04.2023
Assisting customers/students with technical support and calls
Assisted customers with various types of technical issues via email, live chat and telephone.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Maintained composure in difficult customer situations, applying de-escalation techniques to enhance support experience.
Assisted customers with technical issues via email, live chat, and telephone, ensuring timely resolution and satisfaction.
Created accounts, reset passwords, and configured access to servers and file management software, streamlining user access.
Resolved hardware and software issues for faculty, staff, and students using ticketing workflows.
Managed user accounts, passwords, and access requests with accuracy and confidentiality.
Documented technical incidents and solutions to support consistent service desk operations.
Provided basic end-user troubleshooting and desktop support.
Maintained inventory of equipment, licenses, and support resources to streamline help desk response.
Coordinated repairs, replacements, and escalation of complex issues with technical teams.
Hydro Vac Technician
Arguijo Oilfield Services Inc
04.2019 - 10.2019
Operating HydroVac equipment
Executed daylighting excavation, trenching, and shoring tasks to ensure safe and efficient site operations.
Ensuring the job site placement of the truck is safe, stable and secure
Supplying a safe, effective and professional service to our clients
Rigged equipment safely for transport and setup on site.
Recorded data, water levels, temperatures and flow rates to record daily statistics to support performance.
Tested objects under high pressure to comply with product safety ratings.
Installed fittings to seal outlets and connect objects to high-pressure air or water lines.
Performed preventive and minor maintenance routines to enhance operational functionality and equipment reliability.
Conducted process control and failure analyses to troubleshoot occurrences within hydro generation plant.
Monitored equipment conditions and performance to maintain flow control of river system and tributaries for hydro generation plant.
Farm Laborer
José Bañuelos Contracting
05.2002 - 10.2017
Gathered various crops manually in the field
Operated farm machinery to maintain efficient field operations
Applied fertilizers and pesticides evenly across fields
Education
B.S. (Candidate) - Computer Science
New Mexico State University
Las Cruces, NM
01-2019
Associate of Science - Information And Communication Technology
New Mexico State University
Ana
12-2014
Skills
Incident resolution
Microsoft Certification
Microsoft Office
Resolving Problems and Incidents
Equipment Troubleshooting
Attention to detail
Client Education
Communication skills
Performance Monitoring
System Calibration
Customer Consultations
High Accuracy
Interpersonal Skills
Verbal and Written Communication
Troubleshooting
Information translation
Client Support Services
Appointment Scheduling
Project Coordination
Certification
Osha 30 Hour Training - 4 days
electrical Apprentice Training - 1 Year
Cdl Class A Endrosments Tankers,Hazmat
Roller Certification
Escavator Certification
Skister Certification
Bulldozer Certification
Languages
Spanish
Professional
English
Professional
Timeline
Solar Panel Installer
Solve Energy
09.2024 - Current
Water Truck Driver
Mountain States Construction
03.2022 - 06.2024
Help Desk Technician
New Mexico State University Department Of English
09.2021 - 04.2023
Hydro Vac Technician
Arguijo Oilfield Services Inc
04.2019 - 10.2019
Tax Preparer/Notary/DACA Filings
JPB Consulting Services
04.2011 - Current
Farm Laborer
José Bañuelos Contracting
05.2002 - 10.2017
Associate of Science - Information And Communication Technology