José Buitrago
Sharpsburg,PA
Summary
Newly graduated registered nurse equipped with strong patient care skills and varied healthcare experience. Effective in collaborating with multidisciplinary teams to deliver comprehensive care and achieve better patient outcomes. Focused on enhancing customer satisfaction through dedicated service and customized solutions.
Overview
1
1
Language
1
1
Certification
25
25
years of professional experience
Work History
Service Advisor
A&L Motors
Monroeville, Pennsylvania
01.2021 - 07.2024
- Guided customers through service inquiries and vehicle maintenance needs, enhancing customer satisfaction.
- Educated customers on vehicle care, warranty options, and service plans.
- Provided accurate estimates for repair costs, labor times, and parts prices.
- Addressed customer complaints promptly and professionally, fostering positive customer relations.
Certified Nursing Assistant
UPMC Senior Communities Seneca Place
Pittsburgh, PA
12.2019 - 11.2020
- Executed patient care skills in line with facility policies to ensure safety and comfort.
- Collaborated with registered nurses, licensed practical nurses, and interdisciplinary teams to provide comprehensive patient care.
- Documented patient care activities in medical records to maintain clinical accuracy.
- Participated in weekend and on-call coverage rotations per agency guidelines.
Life Insurance Account Executive
New York Life
Bellevue, WA
12.2015 - 12.2019
- Executed sales management and proposition development activities for life insurance offerings.
- Conducted needs-based reviews to educate clients on insurance options and establish financial goals.
- Delivered policies and conducted follow-up visits to assess ongoing client needs.
- Managed individual and corporate accounts, expanding territory presence in greater Seattle area.
Department Supervisor
The Home Depot
Sunrise, Florida
01.2012 - 12.2015
- Managed $1.2 million sales portfolio, driving revenue growth and profitability.
- Executed high-volume sales, utilizing strong product knowledge to enhance cross-departmental communication.
- Streamlined vendor communication, negotiating special pricing to align with corporate objectives.
- Identified essential duties to optimize team operations and improve efficiency.
Sales Manager/Trainer/Exports
Ashley Furniture Home Store, Inc
Sunrise, Florida
12.2003 - 12.2011
- Managed hiring, training, and development of sales staff while exceeding sales goals and customer service standards.
- Supervised local representatives and store-level performance, achieving top sales agent status with $1.3 million in annual sales.
- Implemented effective sales strategies, enhancing team development for operational success.
- Organized performance monitoring to align with company sales objectives and maximize business potential.
- Maintained technical product knowledge to effectively address customer inquiries and support representatives.
Emergency Medical Technician
Wheelcare Inc.
Hollywood, Florida
05.1999 - 12.2002
- Provided medical assistance, including CPR and AED usage, in urgent situations.
- Monitored patient stability throughout transport to hospitals.
- Coordinated seamless patient transfers to hospital emergency units, ensuring timely care.
- Documented patient care through detailed reports, ensuring continuity of care and accurate medical records.
- Provided comfort to family members and bystanders at emergency scenes to help alleviate their anxiety.
- Maintained equipment cleanliness and replaced damaged supplies after use.
Education
Registered Nurse -
Shadyside School of Nursing
Pittsburgh, Pennsylvania04-2026
Certified Nursing Assistant -
UPMC
Pittsburgh01-2019
Licensed Insurance Producer -
Washington01-2017
Emergency Medical Technician -
Valencia Community College
Orlando, FL01-2000
General Studies -
Broward College
Davie, FL01-1998
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL01-1996
Skills
- Basic life support (BLS) certification
- Temporary practice permit (TPP)
- Act 33 clearance
- Act 34 clearance
Certification
- Certified Nursing Assistant, 01/01/19
- Licensed Insurance Producer, 01/01/17
- Emergency Medical Technician, 01/01/00
Languages
Spanish
Professional
Timeline
Service Advisor
A&L Motors
01.2021 - 07.2024
Certified Nursing Assistant
UPMC Senior Communities Seneca Place
12.2019 - 11.2020
Life Insurance Account Executive
New York Life
12.2015 - 12.2019
Department Supervisor
The Home Depot
01.2012 - 12.2015
Sales Manager/Trainer/Exports
Ashley Furniture Home Store, Inc
12.2003 - 12.2011
Emergency Medical Technician
Wheelcare Inc.
05.1999 - 12.2002
Registered Nurse -
Shadyside School of Nursing
Certified Nursing Assistant -
UPMC
Licensed Insurance Producer -
Emergency Medical Technician -
Valencia Community College
General Studies -
Broward College
High School Diploma -
Marjory Stoneman Douglas High School