José A Velez

Accomplished Resident Manager with over 20 years of experience overseeing the daily operations of high-end, multimillion-dollar residential properties. Demonstrates strong leadership and project management skills while effectively managing all aspects of building operations, including maintenance, repairs, budgeting, vendor coordination, and resident relations.

Proven track record of maintaining optimal building conditions, improving operational efficiency, and ensuring exceptional resident satisfaction in luxury residential environments. Experienced in supervising staff, coordinating contractors, and troubleshooting complex building systems, including heating, plumbing, and mechanical infrastructure, to support safe and reliable operations.

Recognized for strong problem-solving abilities, proactive preventative maintenance planning, and effective communication with residents, boards, and service professionals. Bilingual in English and Spanish, enabling clear communication and strong relationships with diverse residents, staff, and vendors.

Committed to protecting and enhancing property value through proactive management, high service standards, and responsive resident support.

One of my key accomplishments as a Resident Manager has been improving the efficiency and reliability of building systems while maintaining strong communication with residents and the board. I have successfully coordinated with contractors, engineers, and plumbers to troubleshoot and resolve complex building issues such as heating, hot water, and plumbing systems, ensuring minimal disruption to residents.

I have also worked on preventative maintenance initiatives to keep the building running smoothly. For example, I helped identify sediment issues in the building’s water system and began exploring filtration solutions to improve water quality and protect equipment. By staying proactive with maintenance and inspections, I’ve been able to reduce emergency repairs and improve overall building operations.

Another accomplishment is building positive relationships with residents and responding quickly to concerns. I take pride in being accessible and making sure residents feel heard while ensuring that building policies and standards are maintained.

Overall, my focus has been on keeping the building safe, efficient, and well-maintained while supporting both residents and the board with reliable management and problem-solving.

• Hibernia Provident Society
• Manhattan Resident Manager Club, Inc.

• New York City- Oil Burner
• Operation New York City Standpipe
• New York City -Sprinkler System
• EPA/ HUD Model Certified