Josalyn Bok
Ormond Beach,FL
Summary
Highly motivated upcoming nursing school graduate with proven ability to provide patient care effectively. Passionate about patients needs and eager to successfully fulfill them. 2 years of clinical experience from nursing school including all areas such as Medical-Surgical, Pediatric, Labor and Delivery, NICU, Emergency Department, and Operating room.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Pirates Cove Adventure Golf
03.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Associate of Science - Nursing
Daytona State College
Daytona Beach, FL12-2024
Associate of Arts -
Daytona State College
Daytona Beach, FL05-2022
Skills
- Vitals monitoring
- Infection control standards
- Clinical judgment
- Privacy and confidentiality
- Basic nursing care
- IV setup
- Quality of care standards
- IV removal
- Medication and IV administration
- NG tube insertion
- Patient and family advocacy
- Basic Life Support
Certification
Basic Life Support (BLS) Expires:2026
Timeline
Customer Service Cashier
Pirates Cove Adventure Golf
03.2020 - Current
Basic Life Support (BLS) Expires:2026
Associate of Science - Nursing
Daytona State College
Associate of Arts -
Daytona State College
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