Josalynn Trejo
Houston,TX
Summary
Highly communicative individual who identifies issues and make the best decisions regarding course of treatment. Disciplined worker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Paraprofessional
MacArthur Senior High School-SPED Department
08.2020 - 03.2024
- Implemented lesson plans in accordance with state curriculum and school-wide curriculum standards with the support of classroom teachers
- Successfully guided and assisted students in one on one or small group instruction setting with class routine and in transitioning from one activity to the other
- Observed students’ performance kept thorough records of progress and shared with classroom teachers for instructional purposes
- Collaborated with classroom teachers to plan and schedule lessons promoting learning and student engagement.
Office Assistant
University of Houston Downtown-Arts and Communication Department
12.2019 - 05.2020
- Greeted incoming office visitors approximately 5 to 8 a day, answered questions and directed individuals to office locations
- Aided the department by providing administrative support, including managing incoming calls, coordinating files and sorting mail
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite
- Managed physical files and digitized records organized for easy updating and retrieval by authorized team members.
Front Office Receptionist
Spectris Staffing Group
02.2019 - 11.2019
- Managed the reception area by keeping it clean and neat to provide visitors with a positive first impression
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Delivered clerical support by efficiently handling a wide range of routine and special requirements such as running, background checks, drug testing individuals, and placing individuals to the testing area
- Directed 20+ incoming calls daily to internal personnel and departments, routing to the best-qualified department and promptly answered the multi-line phone system and greeted callers enthusiastically
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Education
Bachelor of Science in Psychology -
University of Houston - Downtown
Houston, Texas05.2021
Associate of Arts -
Houston Community College
Houston, Texas05.2018
Skills
- Microsoft Office 365 (Word, Excel, PowerPoint), Adobe Pro DC
- Bilingual, Fluent in Spanish (speak, read, write)
- Behavior Management
- Helping Students with Special Needs
- Special Education Support
- Calm and Patient Demeanor
- Data Collection
- CPR and First Aid
- Classroom Management
- Computer Skills
- Documentation
- Emotional Support
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
MacArthur Senior High School-SPED Department
08.2020 - 03.2024
Office Assistant
University of Houston Downtown-Arts and Communication Department
12.2019 - 05.2020
Front Office Receptionist
Spectris Staffing Group
02.2019 - 11.2019
Bachelor of Science in Psychology -
University of Houston - Downtown
Associate of Arts -
Houston Community College
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