José Antonio Cuellar Pereira
Redwood City,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
5
5
years of professional experience
Work History
Concert Steward
RDS Arena, Dublin
05.2023 - 10.2023
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
Student Advisor and Student Tour Guide
Student Campus Limerick
07.2023 - 03.2024
- Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
- Enhanced student retention by providing personalized academic guidance and support.
- Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
- Promoted a positive campus culture by serving as an accessible and approachable resource for students navigating their educational journey.
Fraud Prevention Specialist
Chime
09.2023 - 05.2024
- Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- Analyzed transaction patterns to identify and mitigate emerging fraud trends.
Social Media Content Creator
Legislative Assembly of El Salvador
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
- Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
- Enhanced website traffic, directing followers from social media platforms through strategic content and calls to action.
General Services
Brookdale Senior Living Inc.
02.2025 - Current
- Managed daily operations for a team of 10, ensuring timely completion of tasks and high-quality results.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
Journalism With A Specialty in Communications
University of El Salvador
San Salvador, El SalvadorEli Schools
Limerick, Ireland09.2023
Bachelor Of Communications - Communications
“Kerygma” Catholic College
San Salvador, El Salvador11.2017
Skills
- General security
- Incident reporting
- Detail-oriented
- Superior customer service
- Relationship building and management
- Staff management
- Crime prevention
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
General Services
Brookdale Senior Living Inc.
02.2025 - Current
Fraud Prevention Specialist
Chime
09.2023 - 05.2024
Student Advisor and Student Tour Guide
Student Campus Limerick
07.2023 - 03.2024
Concert Steward
RDS Arena, Dublin
05.2023 - 10.2023
Journalism With A Specialty in Communications
University of El Salvador
Eli Schools
Bachelor Of Communications - Communications
“Kerygma” Catholic College
Social Media Content Creator
Legislative Assembly of El Salvador
Software
Office 365
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